Desired Job Title
Pharmacy TechnicianPharmacy TechnicianCNAWork Type
Full TimeLocation Preference
On-SiteLocation: North Salt Lake, UT, USSalt Lake City, UT
Open to relocation: Yes
Open To Work
Lisa Miner
North Salt Lake,UT
Work Preference
Summary
Dedicated Pharmacy Technician skilled in pharmaceutical calculations, workflow optimization, and patient confidentiality. Proven ability to enhance customer satisfaction and manage inventory effectively.
Overview
18
18
years of professional experience
Work History
Pharmacy Technician
PharMerica
Salt Lake City, UT
10.2023 - Current
- Dispensed medications accurately, ensuring compliance with safety regulations
- Assisted pharmacists in medication preparation, enhancing workflow efficiency
- Managed inventory, reducing medication shortages and excess stock
- Managed returns from the facilities that we serve
- Trained new staff on pharmacy procedures and best practices
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
Pharmacy Technician
MedQuest Pharmacy
North Salt Lake, UT
04.2013 - 10.2022
- Educated patients on proper medication usage and potential side effects
- Collaborated with healthcare professionals to optimize patient care outcomes
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems over phone by providing assistance with placing orders, navigating systems, and locating items.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients.
- Entered and processed patients' prescriptions into internal system.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
CNA
George E. Whalen Veterans Home
Ogden, UT
06.2008 - 11.2011
- Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
- Assisted nursing staff with patient assessments and medication administration as needed.
- Monitored vital signs and documented changes in resident conditions for accurate reporting.
- Trained new staff on best practices for resident care and safety protocols.
- Facilitated recreational activities to promote social engagement among residents.
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care to both patient and family.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture. And cared for patients at the end of their life to ensure respect and proper care is given.
Education
Pharmacy
Eagle Gate College
Layton, UT03-2013
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Patient confidentiality
- Pharmaceutical calculations
- Verifying orders
- Customer Service
- Quality assurance and control
- Reliable attendance
- Data entry
Timeline
Pharmacy Technician
PharMerica
10.2023 - Current
Pharmacy Technician
MedQuest Pharmacy
04.2013 - 10.2022
CNA
George E. Whalen Veterans Home
06.2008 - 11.2011
Pharmacy
Eagle Gate College