LISA M JACKSON
Mansfield,TX
Summary
Dynamic individual with hands-on experience in Administrative Coordination and a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Deal Billing Coordinator
AutoNation
Irving, TX
08.2024 - 02.2026
- Reviewed and verified all deal documents (sales contracts, financing agreements, etc.) to ensure accuracy
- Utilized several databases and systems to check inventory, registration; confirm funding/down payment/financing, validate and verify information in each deal, etc. (CDK, AVRS, OFAC, TWIX)
- Ensured that all necessary signatures and approvals were obtained before finalizing transactions
- Cross-checked inventory records to make sure sold vehicles were correctly billed
- Coordinated with the finance department to resolve any issues related to incorrect billing
- Ensured compliance with state and federal regulations concerning vehicle sales, taxes, and finance charges
- Maintained a high level of accuracy in all billing functions to prevent errors and legal issues
- AutoNation through Kforce Staffing/Converted to full-time AutoNation Employee, Hybrid
Facilities Administrator
Kubota Tractor Company
Grapevine, TX
05.2024 - 07.2024
- Initiated RFI, and RFQ, from vendors and suppliers. Routed approved proposals for processing
- Investigated invoice discrepancies and researched invoicing errors
- Facilitated set-up of accounts for new service providers through legal department and accounts payable
- Received emails and phone calls concerning facility matters from internal and external customers including Kubota employees, contractors, temporary workers, janitorial staff, vendors, and outside sales calls
- Maintained the access badge system, issued badges to new employees and contractors, for special events, meetings, or visitors at the Corporate Office and deactivated badges when needed
- Provided the weekly badges audit to the appropriate party
- Provided coverage of the reception desk to allow for vacations, lunch and breaks
- Kubota Tractor Company through Kforce Staffing
Accounts Receivable Assistant/Mail Clerk
Incora
Fort Worth, TX
03.2023 - 01.2024
- Investigated account discrepancies by obtaining and verifying information from customer service and sales department staff
- Verified postings, figures and documents for accuracy, proper coding and precise entry leading to an average decrease of 7-8 daily email chains per day
- Prepared and mailed invoices to customers, processed payments, and documented account updates saving the Accounts Receivable Specialists ~10 hours of data entry weekly
- Generated Statement of Accounts in Excel and sent to customers with past-due balances resulting in the collection of past due amounts of $44M monthly
- Sorted the Finance and Accounting Department’s physical mail, scanned and distributed via email to appropriate internal contacts
- Reduced the quantity of weekly USPS mail received by requesting vendors mail invoices, bills and statements online; resulted in receiving 16% less pieces of mail
- Incorra through Kforce Staffing
Program Coordinator
Federal Heath Visual Communications
Euless, TX
10.2019 - 03.2022
- Managed all phases of 5-7 highly detailed, extensive sign projects from contract approval to post-installation with a 94% completion rate at/before estimated completion date in first year
- Kept program-related data accurate, up-to-date and easily accessible through scheduled, consistent data entry and database management
- Negotiated and managed contracts with vinyl vendors for a discounted, set price for all vinyl jobs for large, nationwide contracts leading to a two-day faster completion and a reduction in cost of 2-5% for each location
- Pushed projects forward through surveying, design, engineering, manufacturing, installation, invoicing and post- installation to meet/exceed completion goals
- Carefully reviewed all project receipts against contract, verified costs with relevant departments, and calculated final invoice
- Cultivated virtually and onsite, warm, respectful and supportive relationships with supervisors, team members, clients, vendors, and customers
- Delivered excellent customer service to clients by providing frequent status updates, sending photos of progress and responding promptly to all clients’ inquiries
Transaction Coordinator
The Tanika Donnell Realty Group
Mansfield, TX
09.2017 - 04.2019
- Launched Transaction Coordinator position with four agents and helped grow the company to 23 new Agents in 1 ½ years
- Created client files, ensured all transaction documents were received; validated the accuracy and completion of all submitted docs and processed documents in various systems promptly
- Developed paper, digital and physical whiteboard task/checklist to manage all stages of each transaction from contract date to closing
- Demonstrated stellar customer service to all parties of transaction with timely, succinct, detailed and consistent communications regarding the status of the contract. Resulted in an upswing in repeat business and referrals from the previous year
- Cultivated wonderful, supportive and instructive relationships with agents, buyers, sellers, loan officers/assistants, escrow assistants, repair contractors and fellow transaction coordinators
- Prepared properties for open house by creating a “Neighborhood Dets” notebook highlighting useful information about the neighborhood schools, utility companies and schedules and community contact numbers
Education
BA - English, Communications, Journalism
Texas A&M University
College Station, TXSkills
- Project coordination
- Dedicated to Delivering 5-Star Customer Service
- Inbound/Outbound Calling
- Accurate data entry
- Skilled in Microsoft Word, Excel, PowerPoint, and Outlook
- Effective time management
- Superb Listening Capabilities
- Expert Interpersonal, Oral and Written Communication Skills
- Data research
- Document Review, Verification and Compliance
- Workflow management
Certification
- Certified Notary Public, State of Texas, thru October 2026
- Texas Educator Certificate - Secondary English Language Arts: Grades 6-12
Timeline
Deal Billing Coordinator
AutoNation
08.2024 - 02.2026
Facilities Administrator
Kubota Tractor Company
05.2024 - 07.2024
Accounts Receivable Assistant/Mail Clerk
Incora
03.2023 - 01.2024
Program Coordinator
Federal Heath Visual Communications
10.2019 - 03.2022
Transaction Coordinator
The Tanika Donnell Realty Group
09.2017 - 04.2019
BA - English, Communications, Journalism
Texas A&M University