Lisa M. Lippert
Davenport,WA
Overview
23
23
years of professional experience
Work History
Administrative Specialist
Puget Sound Energy
Bothell, WA
01.2023 - Current
- Manage complex calendaring for two Division Directors
- Provide Administrative support for 100+ employees, including Directors, Supervisors and Managers
- Coordinate Lunch & Learns, Training Classes and Meetings for multiple locations
- Submit complex contracts; reconcile invoices against contracts
- Create, submit, and manage all Purchase Requisitions for multiple departments and individuals
Receptionist / Customer Care Support
Verathon
Bothell, WA
01.2019 - 01.2023
- Answer and route calls, greet and assist visitors
- Process orders received via phone, fax, email, and website
- Create, Enter, and Assign sales leads into Salesforce
- Manage Medical Mission Requests
- Participate in coordination of Customer Care's special events
Team Coordinator/Scheduler
CHI Franciscan Health at Home
University Place, WA
01.2017 - 01.2019
- Intake 50-100+ calls per day and provide customer support
- Coordinate and schedule for 15-50 clinicians per day
- Verify patient demo and paperwork information, adhere to HIPAA regulations, and present all communications in a professional, respectful, and empathetic tone and demeanor
- Generate and print reports related to workflow duties and productivity expectations
- Collaborate with branch team members on daily challenges with scheduling and intake
- Participate in coordination of branch's special events
Administrative Assistant
Parametrix
Puyallup, WA
01.2004 - 01.2016
- Answer calls, greet and assist visitors, and monitor multiple email accounts
- Schedule reservations, maintain check-out equipment, fleet management and arrange for outside repair
- Manage sorting and distribution of incoming and outgoing mail, financial reconciliations, vendor negotiations, company credit cards, petty cash ($1K fund), unit pricing, IT purchases, invoice and expense report processing, electronic approval of expense reports, and file creation and maintenance for Finance, Admin, and IT
Timeline
Administrative Specialist
Puget Sound Energy
01.2023 - Current
Receptionist / Customer Care Support
Verathon
01.2019 - 01.2023
Team Coordinator/Scheduler
CHI Franciscan Health at Home
01.2017 - 01.2019
Administrative Assistant
Parametrix
01.2004 - 01.2016