Lisa M. Medici
Grand Ledge,Mi
Summary
Experienced healthcare professional seeking full-time position in healthcare field. Proficient in patient greetings, phone handling, appointment scheduling, treatment coordination, and providing pre and post-operative instructions for procedures. Extensive knowledge in checking insurance eligibility and strong background in general and surgical dentistry, with primary focus on oral surgery and periodontal surgery with oral and I.V. sedation. Possess radiology certification, D.A.N.B./C.D.A. Certification, and current CPR for BLS providers/OSHA/HIPAA. Firm believer in power of teamwork and eager to discuss available position. Available at your convenience for further discussion.
Overview
28
28
years of professional experience
Work History
Treatment care coordinator/ front desk
Dr. Heather H. Charchut D.D.S.
07.2007 - 02.2025
- Conducted patient check-in processes efficiently.
- Responded to incoming calls and scheduled appointments efficiently.
- Validated insurance eligibility.
- Presented detailed treatment plans.
- Gave detailed consultations surrounding pre- and post-operative care.
- Coordinated and structured daily and weekly scheduling activities.
- Provided comprehensive patient education.
Dental Surgical Assistant
Progressive Periodontics P.C
01.2004 - 06.2007
- Assisting periodontal and implant procedures
- Symphisis & ramus grafting
- Sinus lift
- I.V
- Sedation procedures & monitoring
- Patient education
- Post-operative care instructions
- Charting
- Radiographs
- Panorex & cephalometric radiographs
Dental Surgical Assistant
Preferred Dental Practice / Dr. Robert F. Baima D.D.
01.1997 - 12.2003
- Assisting periodontal and implant surgery
- Treatment plan presentation
- Patient education
- Post-operative care instructions
- Charting
- Radiographs
- Panorex
Education
High school diploma -
20 + years dental experience in assisting & reception.
Radiology certification -
CPR for BLS providers -
02.2025
D.A.N.B. / C.D.A. certification -
07.2007
Skills
- Treatment care coordinating
- Patient registration
- Answering phones
- Scheduling appointments
- Verifying insurance eligibility
- Treatment planning and presentation
- Pre and post surgical instructions
- Patient education
- Chart organization
Personal Information
Title: Patient Care Coordinator
Timeline
Treatment care coordinator/ front desk - Dr. Heather H. Charchut D.D.S.
07.2007 - 02.2025
Dental Surgical Assistant - Progressive Periodontics P.C
01.2004 - 06.2007
Dental Surgical Assistant - Preferred Dental Practice / Dr. Robert F. Baima D.D.
01.1997 - 12.2003
- High school diploma,
- Radiology certification,
- CPR for BLS providers,
- D.A.N.B. / C.D.A. certification,
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