Lisa Montz
Williamsburg,IA
Summary
Experienced employee adept at completing projects with confidence and skill. History of performing well under pressure and accomplishing successive assignments with high accuracy. Experienced in fast-paced environments and adapts well to changing situations.
Overview
14
14
years of professional experience
Work History
Marketing and Human Resources Director
Purple Bloom School
02.2018 - 07.2023
- Established all onboarding procedures to facilitate smooth transitions for new hires into organization.
- Recruited, hired, trained, and maintained staff of 50+
- Oversaw building and parking lot decoration and maintenance, ordered supplies, and maintained school library
- Coordinated after school program, summer camp program, parent/teacher conferences, 2X year picture day, graduation, school events, and construction projects
- Communicated with employees, staff, students daily
- Secured $750,000+ in grant funding
- Maintained Website, Facebook, and Instagram, EZ text, ProCare, and other required software programs
- Provide customer services to current and prospective families through external and internal marketing
Project Lead the Way (PTLW) Program Outreach
Kirkwood Community College
12.2012 - 05.2018
- Guided students through Kirkwood’s College Credit in High School Program (CCIHS) related to PLTW
- Tracked and organized new and current student registration and attrition data
- Utilized SharePoint, Room Scheduling (R25), Outlook, Communication Manager, and Colleague (Ellucian)
- Presented CCIHS and PLTW information to 40+ area high schools over 7 counties while provided excellent customer service to current and prospective students.
- Created marketing material for Kirkwood's PLTW
Nursing Department Office Assistant
Kirkwood Community College
12.2012 - 05.2018
- Guided students through Kirkwood’s Nursing Program entrance procedures while providing excellent customer service to current and prospective students
- Tracked and organized new and current student registration and attrition data
- Utilized SharePoint, Room Scheduling (R25), Outlook, Communication Manager, Image Now, Website Manager (nursing department website maintenance), and Colleague (Ellucian)
- Assisted dean of nursing and academic advisors with assigned office tasks including answering phones, scheduling appointments, and ordering supplies.
Bookstore Support Specialist
Kirkwood Community College
12.2012 - 05.2018
- Organized, distributed, and tracked Post-Secondary Enrollment Option (PSEO) textbooks to 35 area schools
- Trained, scheduled, and supervised part-time employees and created detailed training manual
- Ordered textbooks/supplies and created purchase orders in preparation for upcoming semesters.
Airline Customer Service Agent
Regional Elite Airline Services
07.2009 - 03.2013
- Accommodated passengers with reservations, baggage, and aircraft accessibility
- Resolved passenger scheduling conflicts in high-pressure situations
- Required excellent time management skills to deliver plane out as scheduled
- Created extensive instructors to operate Shares (United Airlines Computer System)
- Trained several coworkers in all aspects of responsibilities in operations.
Education
B.A. International Studies -
University of Iowa
Iowa City, IA05.2009
Skills
- WordPress
- Google, Facebook, & Instagram Ads
- Microsoft Office
- Microsoft Windows
- Data entry & tracking
- Data analysis
- Adobe
- Hiring & termination experience
- External & Internal marketing
- HR Policies Implementation
- Onboarding process
- Compensation and benefits
- Payroll Management
- Recruitment Strategies
- Human Resources Operations
- Employee Relations
- Training development
- Recruitment and hiring
- Background Checks
- Customer Service
- Adaptable
- Time & stress management
- Multitasking
- Cash handling
- Innovative
Timeline
Marketing and Human Resources Director
Purple Bloom School
02.2018 - 07.2023
Project Lead the Way (PTLW) Program Outreach
Kirkwood Community College
12.2012 - 05.2018
Nursing Department Office Assistant
Kirkwood Community College
12.2012 - 05.2018
Bookstore Support Specialist
Kirkwood Community College
12.2012 - 05.2018
Airline Customer Service Agent
Regional Elite Airline Services
07.2009 - 03.2013
B.A. International Studies -
University of Iowa
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