Mija Adams
New Bern,NC
Summary
Human Resources Professional with 6+ years of experience in scaling people operations and driving organizational change. Expertise in talent acquisition, compliance, and compensation strategy, utilizing tools like BambooHR and ADP Workforce Now. Known for fostering executive coaching and aligning people strategy with business goals, with a passion for innovative HR solutions that enhance employee engagement and support cultural alignment.
Overview
7
7
years of professional experience
Work History
Human Resources Manager
Global Critical Logistics
New Bern, NC
02.2024 - 07.2025
- Led high-stakes investigations and resolution processes related to employee conduct, conflict mediation, and workplace accommodations, ensuring legal compliance and cultural alignment.
- Partnered with executive leadership to implement scalable performance management tools and drive accountability in leadership coaching and review cycles.
- Assisted in recruitment and job description.
- Drove cross-functional collaboration between HR, Finance, and Operations to align compensation strategy, benefits administration, and workforce planning.
- Played a central role in organizational restructuring and communication during change, supporting executive leadership through employee transitions and workforce realignment.
- Created and streamlined offboarding processes, partnering with IT and other departments.
- Acted as a liaison between global employees and executive leadership, facilitating key decisions and ensuring alignment with business objectives and HR best practices.
- Oversaw the development of job offers and onboarding workflows, aligning documentation and experience with organizational goals, compliance standards, and employer brand consistency.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Improved workplace culture through the development and implementation of diversity initiatives.
Human Resources Generalist
Dental Claim Support
New Bern, NC
08.2023 - 02.2025
- Spearheaded the implementation of AwardCo, launching a scalable employee recognition program that increased engagement and supported a culture of appreciation.
- Processed payroll for outsourced international contractors through Deel, ensuring timely and compliant compensation execution.
- Maintained compliance across 48 U.S. states, managing quarterly audits and coordinating state registrations SUI/SIT as needed for expanding workforce coverage.
- Collaborated with training managers to ensure employee training and onboarding were accurately tracked and aligned with operational requirements.
- Recruiting and interviewing for multiple positions, including technical recruiting.
- Performed monthly audits of 401k contributions and employee benefits, identifying and resolving discrepancies to uphold plan integrity.
- Led offboarding meetings with departing employees, communicating termination details and guiding them through post-employment benefits and COBRA options.
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Reduced attrition by 40% in Q2 2023
- Supported company growth by leading successful recruitment and hiring campaigns.
- Optimized workforce planning by analyzing staffing needs and making data-driven recommendations for hiring or reorganization efforts.
Human Resources Assistant
Dental Claim Support
New Bern, NC
06.2021 - 08.2022
- Executed core administrative functions including HRIS account setup, system maintenance, and Google Workspace provisioning for all new hires.
- Independently led the configuration and rollout of a new HRIS platform, ensuring data integrity and process alignment across the employee lifecycle.
- Orchestrated new hire onboarding with precision, ensuring compliance with federal regulations I-9, W-4 and consistently meeting internal deadlines.
- Acted as a key point of contact for recruitment coordination, managing applicant flow, interview logistics, and communication strategies that supported hiring managers and elevated candidate experience.
- Developed and maintained comprehensive documentation for job descriptions and internal postings, ensuring accuracy and consistency across departments.
- Implemented and maintained HRIS systems; HRIS analysis.
Project Manager
TPx Communications
New Bern, NC
01.2019 - 03.2021
- Led cross-functional teams to deliver projects on time, achieving client satisfaction.
- Managed budgets effectively, resulting in cost savings and improved resource allocation.
- Coordinated with stakeholders to ensure alignment and successful project outcomes.
- Implemented process improvements, enhancing team productivity and project efficiency.
- Led cross-functional project teams to deliver telecommunications solutions on time, significantly enhancing client satisfaction and retention.
Education
Bachelor of Science - HR Management
Southern New Hampshire University
ManchesterAssociate of Science - Business Management
Southern New Hampshire University
Manchester, NH06.2022
Skills
- Employee Relations
- HRIS Management
- Compliance
- Benefits Administration
- Compensation
- Talent Acquisition
- Performance Management
- Microsoft Office
- ADP Workforce Now
- BambooHR
- Wordpress
- Auditing Practices
- Training Coordination
- Employee Engagement
- Workforce Planning
- Strategic Planning
- HR policies implementation
- HR analytics
- Compensation strategy
- Workforce planning
Timeline
Human Resources Manager
Global Critical Logistics
02.2024 - 07.2025
Human Resources Generalist
Dental Claim Support
08.2023 - 02.2025
Human Resources Assistant
Dental Claim Support
06.2021 - 08.2022
Project Manager
TPx Communications
01.2019 - 03.2021
Bachelor of Science - HR Management
Southern New Hampshire University
Associate of Science - Business Management
Southern New Hampshire University