Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Myrick

Lisa Myrick

Bullhead City,AZ

Summary

Upbeat, customer-focused Sales Associate with [10] years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

19
19
years of professional experience

Work History

Owner

River Doll's and Dude's Clothing
Bullhead City , AZ
01.2019 - Current
  • Updated store planograms in collaboration with management.
  • Displayed promotional material such as signs and banners.
  • Resolved customer complaints in a timely manner to maintain positive relationships with customers.
  • Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
  • Greeted customers in a friendly and professional manner.
  • Managed multiple tasks simultaneously while providing excellent customer service.
  • Maintained records of sales, profits and losses within the store.
  • Welcomed customers and offered assistance with browsing and purchasing needs.
  • Cultivated relationships with customers to promote repeat business.
  • Provided excellent customer service to ensure customer satisfaction.
  • Maintained inventory levels by ordering stock as needed.

Medical Assistant

Silver Creek Medical Center
Bullhead City , AZ
12.2013 - 01.2019
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Documented notes during patient visits.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Collected samples from patients for laboratory testing purposes.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Organized patient charts before each day's clinic sessions began.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.

Assistant

Murphy Broadcasting
Bullhead City , AZ
05.2005 - 12.2013
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Provided administrative support to the Marketing Manager on a daily basis.
  • Assisted in organizing promotional events and tradeshows.
  • Responded promptly to customer inquiries via phone calls and emails while maintaining a friendly attitude.
  • Assisted with the development and implementation of marketing campaigns.
  • Collaborated with marketing team on new ideas and directions to support events and customer communication projects.
  • Organized promotional events, including scheduling speakers and coordinating activities.
  • Conducted market research to identify potential customer segments and target markets.
  • Gathered customer feedback via surveys and focus groups to gain insights into user experience and preferences.
  • Optimized and prepared content to produce digital and printed collateral.
  • Developed and maintained relationships with key stakeholders in the industry.

Education

Certification - Medical Assisting

Southwest University At El Paso
El Paso, TX
01-2013

Skills

  • Business Management
  • Business Development
  • Staff Hiring
  • Financial Management
  • Sales Management
  • Verbal and Written Communication
  • Workflow Management
  • Sales Promotion
  • Decision-Making
  • Social Media Monitoring
  • Time Management
  • Work Prioritization
  • Health and Safety Regulations
  • Gift Wrapping
  • Security Systems
  • Customer Service Background
  • Seasonal Promotions
  • Customer Service Expertise
  • Returns and Exchanges
  • Community Engagement
  • Shipment Tracking
  • Sales Strategy Development
  • Store Maintenance
  • Social Media Marketing

Timeline

Owner

River Doll's and Dude's Clothing
01.2019 - Current

Medical Assistant

Silver Creek Medical Center
12.2013 - 01.2019

Assistant

Murphy Broadcasting
05.2005 - 12.2013

Certification - Medical Assisting

Southwest University At El Paso

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Lisa Myrick