Lisa O'Connell
Denver,CO
Summary
Over ten years of experience in project management roles across government, telecommunications, and healthcare, and consulting sectors. I earned a Master’s in Information, Technology, and Communication from the University of Denver, specializing in Project Management and am certified in both PMP and CSM. Utilizing technical acumen, strong interpersonal skills, and versatile experiences I’m able to navigate the challenges of diverse business environments and deliver successful projects on time and under budget.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Project Manager
Trace3
2020.09 - 2023.09
- Managed the full project lifecycle for up to 16 concurrent projects with clients such as Charter, Lumen, Toastmasters, FedEx, Air Methods, and DaVita
- Worked on IT PMO team and delivered a variety of technology projects
- Led project status calls, took status notes with action items, created and facilitated all project meetings, tracked risks and issues, created detailed project plans and updated plan/schedule, delegated and followed up on project tasks, monitored and analyzed team's progress, communicated with stakeholders and leadership to manage project expectations and clarify ongoing needs
- Managed multiple workstreams and up to 12 project engineers/architects
- Project budgets ranged from $10,000 to $1M
- Oversaw and coordinated external vendors/contractors including their contracts, approving hours and time, and managing the onboarding/offboarding process
- Worked in tandem with sales teams and engagement managers in procuring follow-on projects and products with current customers
- Tracked and updated internal systems on a weekly and monthly basis with project metrics (budget, resources, timeline, g/a/r, and detailed notes)
- Created and customized dashboards, project plans, project budgets, risks and issues, and ad hoc reports via Smartsheet
- Conducted project evaluations and assessments to create lessons learned upon the completion of the project
- Attended and participated in PMO weekly, monthly, and quarterly meetings
- Updated and added to our document library on an ongoing basis.
Program Manager
DaVita Medical Group (contract)
2019.08 - 2020.01
- Managed Risk Based Integration Program with 19 projects/controls as part of the divestiture to United Health Care.
Project Analyst
PDC Energy (contract)
2019.06 - 2019.07
- Supported the implementation of Keystone SAP with integration into GIS.
IT Portfolio Manager
CSU Global (contract)
2019.03 - 2019.04
- Managed the university's strategic plan for fiscal year 2019 projects and assisted with data migration (user stories) from Rally to Jira.
IT Project Coordinator
Chipotle (contract)
2018.07 - 2019.01
- Coordinated a high-profile project for 10K+ restaurant locations with a budget of $250M.
IT Project Manager
Charter Communications (contract)
2018.01 - 2018.06
- Managed Hub and Launch Validations for the Spectrum Guide program.
Senior IT Project Coordinator
Molson Coors (contract)
2017.09 - 2018.01
- Coordinated the decommissioning of the legacy SAP system and implementation of SAP Ariba.
Senior IT Project Coordinator
City and County of Denver (contract)
2017.05 - 2017.09
- Coordinated the decommissioning of PeopleSoft and the implementation of Workday.
Project Manager
Centura Health
2015.06 - 2017.01
- Project Manager for revenue management with a variety of departmental projects
- Project Lead between CHPG (Centura Health Physician Group) and revenue management of ICD-10 code set implementation, education, and communications for 150+ practices and 5+ EHR systems
- Researched and implemented a new, robust reporting tool that saved BI employees 60+ hours a month conglomerating reports
EHR Project Manager
Kaiser Permanente (contract)
2014.08 - 2015.01
- Managed the implementation of the Epic Accounts Payable module for Hawaii region clinics and hospitals.
Education
Master of Science - Information, Communication, & Technology
University of Denver
Denver, CO01.2020
Bachelor of Arts (BA) - History of Art
University of Toledo
Toledo, OHSkills
- Experienced Project Manager: Over 12 years of experience, with 6 years directly managing both small-scale and large, complex projects, and an additional 6 years in pivotal supporting roles
- Project Management Methodologies: Proficient in SDLC, Waterfall, Agile, Scrum, Kanban, and PMBOK.
- PMO Experience: DaVita, Chipotle, Molson Coors, and the City and County of Denver, and Trace3.
- Health Care Experience: Managed multiple projects for Kaiser, DaVita, and Centura.
- Project Management Tools: Microsoft Office Suite, Microsoft Project, Teams, TFS, JIRA, Confluence, Rally, ServiceNow, G-Suite, Smartsheet (advanced), and NetSuite.
- Soft Skills: Detail-oriented, well-organized, excellent communicator with strong analytical, negotiation, interpersonal, presentation, and problem-solving skills.
- Diverse Project Types: Managed infrastructure, network, cybersecurity, VMware, SSO and IAM, application migrations, ICD-10, ERP, cloud infrastructure, SOX and GDPR readiness, and staff augmentation projects.
Certification
- PMP – Project Management Professional. Project Management Institute
- CSM – Certified Scrum Master, Scrum Alliance
- Project Management Certificate – University of Denver
- TEFL – Teaching English as a Foreign Language, Via Italia
Additional Information
Gyro; Denver, CO | Office Manager/Executive Assistant / Kaiser Permanente; Aurora, CO | IT Project Coordinator / Kaiser Permanente; Denver, CO Executive Assistant | Various Establishments; Rome, Italy | English as a Second Language Teacher
Timeline
Project Manager
Trace3
2020.09 - 2023.09
Program Manager
DaVita Medical Group (contract)
2019.08 - 2020.01
Project Analyst
PDC Energy (contract)
2019.06 - 2019.07
IT Portfolio Manager
CSU Global (contract)
2019.03 - 2019.04
IT Project Coordinator
Chipotle (contract)
2018.07 - 2019.01
IT Project Manager
Charter Communications (contract)
2018.01 - 2018.06
Senior IT Project Coordinator
Molson Coors (contract)
2017.09 - 2018.01
Senior IT Project Coordinator
City and County of Denver (contract)
2017.05 - 2017.09
Project Manager
Centura Health
2015.06 - 2017.01
EHR Project Manager
Kaiser Permanente (contract)
2014.08 - 2015.01
Master of Science - Information, Communication, & Technology
University of Denver
Bachelor of Arts (BA) - History of Art
University of Toledo
- PMP – Project Management Professional. Project Management Institute
- CSM – Certified Scrum Master, Scrum Alliance
- Project Management Certificate – University of Denver
- TEFL – Teaching English as a Foreign Language, Via Italia
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