James Coudriet II
Niles
Summary
Dynamic supervisor with a proven track record at Marcs Grocery, enhancing team productivity through effective training and streamlined workflows. Recognized for exceptional customer service and decision-making skills, I consistently improved customer satisfaction and maintained a safe environment, demonstrating strong leadership and attention to detail in high-pressure situations.
Overview
2
2
years of professional experience
Work History
Supervisor
Marcs Grocery
02.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Dish Washer
Holiday Inn Express Hotel
11.2023 - 02.2024
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Cashier/ Supervisor
Marcs Grocery
12.2022 - 11.2023
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
Education
General Studies
Rivergate High School
Warren, OHSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Decision-making
- Inventory control
- Staff development
- Staff discipline
- Analytical thinking
- Team building
- Process improvement
- Priority management
- Inventory oversight
Timeline
Supervisor
Marcs Grocery
02.2024 - Current
Dish Washer
Holiday Inn Express Hotel
11.2023 - 02.2024
Cashier/ Supervisor
Marcs Grocery
12.2022 - 11.2023
General Studies
Rivergate High School
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