LISA PINTO
Abington,MA
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Aiming to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Surgical Specialties Medical Assistant
South Shore Medical Center
2022.06 - Current
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Performed medical records management, including filing, organizing and scanning documents.
Relief Manager
Ronald McDonald House Charities
2020.01 - Current
- Smooth administration by enforcing house policies, responding to guest emails, and checking families in and out of available apartment units.
- Maintaining a compassionate atmosphere; interact with families and aid in their comfort.
- Manage volunteers by overseeing volunteer activities and provide meaningful tasks for volunteers.
- Handle crisis and emergency situations that arise.
- Trained new team members on company policies, procedures, and best practices, ensuring consistent service quality.
Direct Support Professional
May Institute
2020.09 - 2022.06
- Responsible for the administrative, operational, and clinical functions of a group home for children, ages 5-22, with traumatic brain injuries, autism, PDD, and other developmental disabilities.
- Supporting in skill development and mastering while aiding in behavioral intervention, and assisting with activities of daily living (toileting, bathing, nutritional needs, etc.)
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client's unique needs.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
Education
Bachelor of Science - Biology (Health Sciences)
Emmanuel College
Boston, MA05.2022
Skills
- Direct Patient Care
- Interpersonal Communication
- Companionship and Emotional Support
- Complex Problem-Solving
- Clinical Documentation & Medical Records Management
Certification
- Adult and Child CPR
- Adult and Child First Aid
- AED
- Safety Care Training
Languages
Portuguese Creole
Native or Bilingual
Timeline
Surgical Specialties Medical Assistant
South Shore Medical Center
2022.06 - Current
Direct Support Professional
May Institute
2020.09 - 2022.06
Relief Manager
Ronald McDonald House Charities
2020.01 - Current
Bachelor of Science - Biology (Health Sciences)
Emmanuel College
- Adult and Child CPR
- Adult and Child First Aid
- AED
- Safety Care Training
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