Lisa Price
Marion,OH
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
16
16
years of professional experience
Work History
General Manager
McDonald's
Sunbury, OH
10.2020 - Current
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
General Manager
McDonald's
Mount Gilead, OH
05.2019 - 10.2020
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
General Manager
McDonald's
Delaware, OH
09.2015 - 05.2019
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Manager's Assistant
McDonald's
Schaumburg, IL
01.2010 - 09.2015
- Scheduled meetings and managed calendar.
- Attended monthly sales meetings and reported pertinent information to employees.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Wrapped, dated and stored food in refrigerators under standardized temperature for future uses.
- Disposed waste and replenished fresh supplies by checking expiry dates and rotating stock.
- Received, inspected and verified food and kitchen inventory delivery before storage.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Observed established recipes, portions, and methods while cooking food to fulfill guest's preferences.
Education
High School Diploma -
Rutherford B Hayes High School
Delaware, OH06.2002
Skills
- Supplier Monitoring
- Program Optimization
- Finance and Accounting Oversight
- Originality and Creativity
- Focus and Follow-Through
- Human Resources Oversight
- Business Leadership
- Sales Promotion
- Policy Development and Enforcement
- Problem Anticipation and Resolution
- Sales Tracking
- Hiring and Onboarding
- Department Oversight
- Financial Statement Review
- Management Training
- Total Quality Management
- Cross-Functional Team Management
- Information Security
- Lead Generation Management
- Maximizing Profitability
- Corporate Monitoring
- Removing Damaged Materials
Timeline
General Manager
McDonald's
10.2020 - Current
General Manager
McDonald's
05.2019 - 10.2020
General Manager
McDonald's
09.2015 - 05.2019
Manager's Assistant
McDonald's
01.2010 - 09.2015
High School Diploma -
Rutherford B Hayes High School