Lisa Quinn

Account manager-Lead RPhT for VIP & Telehealth Accounts-Worked directly with accounts established SOPs for volume processing

• Created specific means of communications to assist in order updates and fulfillment. Managed inbound calls & emails daily
• Verify, process and adjudicate compounded medication claims from physicians & clinics
• High experience with both GLP-1 products as well as sexual health products and peptides

• Traveled throughout the country launching newly acquired independent pharmacies
• Trained Pharmacists and technicians in products, PioneerRx software, workflow, purchasing and shipping
• Traveled often for ongoing training in new products and new hires

• Developed and executed strategic sales plans to increase market penetration in EMS and Fire Rescue Services
• Introduced, demonstrated and trained on new equipment, driving repeat business and loyalty.
• Key contact for the State of Florida for mass casualty incidence preparedness protocols
• Cultivated relationships with key clients, and vendors. Successfully negotiated with vendors to be added as an authorized distributer to increase product lines increasing overall profits.

• Created, designed and launched RXEMS as a subsidiary company.
• Successful in recruiting new and former clients base on my reputation for excellent and honest service.

• Cultivated strong client relationships to enhance satisfaction and retention.
• Developed strategic account plans aligned with client objectives and market trends.
• Analyzed customer feedback to identify areas for service improvement.
• Collaborated with cross-functional teams to resolve client issues effectively.