Lisa Reynaga
Bakersfield,CA
Summary
To obtain a position that utilizes my skills and experience and will give me the opportunity for professional growth Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Clinica Sierra Vista
04.2023 - Current
- Greet patients upon arrival, input patient information/screenings, room patients to take vitals, confirm medications/pharmacy, schedule appointments, settle prescription requests, assist other departments as needed.
Food & Beverage Manager
The Padre Hotel
02.2020 - 04.2023
- Managing employees, interacting with patrons in the restaurant, communicating with vendors, managing inventory, organizing special events, assisting staff with guest issues, training, following a budget based on projected sales, reporting to the General Manager.
- Maintained strict adherence to health and safety regulations, resulting in consistently high inspection scores.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Developed ongoing training initiative to improve beverage knowledge of serving employees.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Barista/Server
The Padre Hotel
04.2017 - 02.2020
- Provide excellent customer service to guests by taking orders, preparing beverages, and ensuring kitchen staff is preparing food for patrons.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Optimized beverage presentation through creative garnishing techniques, elevating the visual appeal of each drink served.
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Medical Assistant
Genesis Rehab Services
11.2017 - 06.2018
- Filing evaluations in patient charts, auditing charts, and assisting Physical Therapist with patients during therapy exercises
Sales Associate
dd's Discounts
09.2016 - 10.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Centre for Neuro Skills
06.2014 - 07.2016
- Assist patients with daily activities such as showering, medication administration, transferring into/out of wheelchair, physical therapy, public outings etc
- Communicate with supervisors and nursing throughout shift and document in detail.
Education
Diploma - Medical Assisting
Kaplan College
04.2014
Skills
- Knowledge of medical terminology
- Transfer techniques
- Excellent communication skills
- Documentation
- Customer service
- First Aid
- Nonviolent Crisis Intervention
- Managing Medical Laboratory Equipment
- Companionship and emotional support
- EMR / EHR
- Certified Medical Assistant (CMA)
Timeline
Medical Assistant
Clinica Sierra Vista
04.2023 - Current
Food & Beverage Manager
The Padre Hotel
02.2020 - 04.2023
Medical Assistant
Genesis Rehab Services
11.2017 - 06.2018
Barista/Server
The Padre Hotel
04.2017 - 02.2020
Sales Associate
dd's Discounts
09.2016 - 10.2017
Centre for Neuro Skills
06.2014 - 07.2016
Diploma - Medical Assisting
Kaplan College