Summary
Overview
Work History
Education
Skills
LANGUAGES
Awards
Timeline
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Lisa Robinson

Portland

Summary

Handled office and building operations smoothly during a time of growth and change.


Worked with top tier clients(OHSU, PGE, Columbia Sportswear, Moda) to fix billing issues as well as making sure invoice were accurate and sent on time.


Worked with the team to improve our billing process, cutting down on mistakes and delays.


Certified Notary for the state of Oregon

Overview

3
3
years of professional experience

Work History

Administrative Operations & Facilities Manager

Cascade Centers
04.2022 - Current
  • Created new customer and termed groups in QuickBooks and Nutshell to support accurate financial and sales tracking.
  • Regularly updated employee headcounts across systems ensured data accuracy and compliance with reporting schedules.
  • Managed special billing for high-profile clients (Avamere, Prestige, City of Portland, PGE, OHSU, etc.) monthly.
  • Oversaw employee onboarding and offboarding of access management (keys, fobs, alarm codes), Costco memberships, and PTO policy transitions.
  • Maintained office cleanliness, breakroom inventory, and visual standards in both occupied and vacant spaces.
  • Coordinated all-staff events, including annual picnics, holiday parties, and catered monthly meetings.
  • Processed check deposits multiple times per week and maintained financial tracking accuracy.
  • Fulfilled material requests, managing inventory, scheduling, and shipment of physical and digital documents.
  • Ran quarterly SOC 2 compliance reports using Saltos and submitted documentation to COO for internal review.

Facilities & Property Management Responsibilities:

  • Processed monthly rent payments from tenants, including receipt and timely deposit.
  • Handled all tenant repair requests and coordinated with contractors for prompt resolution.
  • Processed monthly payments for ongoing vendors, including landscaping and janitorial services.
  • Managed utility accounts and ensured timely auto-payments for Pride, PGE, and City of Tigard Utilities.
  • Oversaw routine elevator maintenance and managed quarterly service payments with Kone.
  • Processed tax payments and ensured compliance with payment deadlines.
  • Acted as main point of contact for tenant calls, complaints, and property-related concerns.
  • Conducted monthly building-wide fire extinguisher checks.
  • Coordinated and processed bi-annual payments for window and roof cleaning services.

Job Title

Company
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Job Title

Company
- Current
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Education

Degree - Associate Degree

Portland Community College
Portland, OR

Degree - undefined

School Name
Location

Skills

    QuickBooks

    Nutshell CRM

    Microsoft Office Suite (Excel, Word, Outlook)

    Google Workspace

    Saltos Security System

    Vendor & Contractor Management

    Office Equipment & Facility Systems

LANGUAGES

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Awards

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Timeline

Administrative Operations & Facilities Manager

Cascade Centers
04.2022 - Current

Job Title

Company

Job Title

Company
- Current

Degree - undefined

School Name

Degree - Associate Degree

Portland Community College
Lisa Robinson