LISA ROH
Platteville
Summary
Reliable, detailed-oriented professional, comfortable at multi-tasking, with over 20 years of experience at the executive assistant level. Proficient in accurately taking minutes of meetings. Excellent verbal and written communication skills. Strong business sense along with excellent organizational and time management skills.
Overview
18
18
years of professional experience
Work History
Executive Assistant
University of Wisconsin Platteville
11.2016 - Current
- Provide administrative support and services to Vice Chancellor Enrollment & Student Success and Executive Director of Enrollment & Student Success
- Manage calendar, schedule appointments and meetings for several executives
- Make conference and travel arrangements, process travel expense reports
- Conduct employment search and screens as requested
- Foster effective communication with all levels of the organization.
Program Assistant
University Of Wisconsin Platteville
07.2013 - 11.2016
- Provide administrative support and services to two Assistant Provosts, Executive Director of Academic Excellence and Assessment and their direct reports
- Manage calendar, schedule appointments and meetings for Assistant Provosts, Executive Director of Academic Excellence
- Make conference and travel arrangements, process travel expense reports
- Take minutes and build agendas for University Undergraduate Curriculum Commission during the academic year
- Conduct employment search and screens as requested
- Foster effective communication with all levels of the organization
- Assist with Academic Student Appeals.
- Assisted with planning and coordinating day-to-day and special program activities.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
Admissions Office
University of Wisconsin Platteville
10.2012 - 07.2013
- Reviewed student applications for data integrity
- Arranged conference and travel plans
- Scan and upload student records utilizing ImageNow.
Customer Service Representative/Licensed Agent
TRICOR Insurance, Inc.
04.2010 - 10.2012
- Served as the main point of contact for all service customers to ensure expectations were met
- Managed the assigned agent’s book of business
- Reviewed, processed, and distributed all service documentation
- Completed Train the Trainer for new software system and assisted employees with conversion
- Maintain Wisconsin State insurance agent license.
Catering Office Manager
University of Wisconsin Platteville
01.2006 - 04.2010
- Provide office support to Director of Catering
- Customer service contact for Catering
- Meet with customers to assist in event planning
- Control inventory and ordering in FoodPro system
- Responsible for billing and invoicing of events.
Education
High School Diploma -
Platteville High School
Platteville, WI06.1985
Skills
- Scheduling
- Office Management
- Information Confidentiality
- Resourceful
- Schedule & Calendar Planning
- Administrative Support
- Meeting Planning
- Customer Service
- Executive Support
Areas Of Excellence
- Dedicated, hard working self-starter
- Excellent communication skills including verbal, written and interpersonal
- Committed team player, with proven ability to meet and exceed goals and deadlines
- Builds positive working relationships
Community Service
- Member of Thursday’s Child, Inc. Board
- Board Member for Patient & Family Advisory Committee – Southwest Hospital
- Committee Member for Jingle Bell 5K Fun Run/Walk 2014, 2015 & 2016
- Committee Member for PHS Scholarship Dinner & Auction 2016- Present
- Potosi Brewfest Committee Member 2011-2013
Timeline
Executive Assistant
University of Wisconsin Platteville
11.2016 - Current
Program Assistant
University Of Wisconsin Platteville
07.2013 - 11.2016
Admissions Office
University of Wisconsin Platteville
10.2012 - 07.2013
Customer Service Representative/Licensed Agent
TRICOR Insurance, Inc.
04.2010 - 10.2012
Catering Office Manager
University of Wisconsin Platteville
01.2006 - 04.2010
High School Diploma -
Platteville High School
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