Lisa Schall
Properly Management/ Clerical
Cape Coral,FL
Summary
Dynamic Office Manager with a proven track record at Local Handy Pros, excelling in customer service and organizational skills. Successfully negotiated vendor contracts, enhancing service quality while reducing costs. Expert in scheduling and employee supervision, fostering a collaborative workplace culture and streamlining operations for improved efficiency.
Overview
20
20
years of professional experience
Work History
Office Manager
Local Handy Pros
01.2020 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Office Manager
All Phase Maintenance
10.2006 - 12.2019
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
Education
All Office Procedures
Newport Secretarial School
Newport, RI05-1984
Skills
Customer service
Administrative support
Office management
Data entry
Organizational skills
Office administration
Employee supervision
Scheduling and calendar management
Customer relations
Staff hiring
Timeline
Office Manager
Local Handy Pros
01.2020 - Current
Office Manager
All Phase Maintenance
10.2006 - 12.2019
All Office Procedures
Newport Secretarial School