Lisa Schreck
Calabash,NC
Summary
Passionate Telephone Triage Nurse with seven years of experience assessing patient condition both in person and over phone. Assists individuals in need of medical attention in understanding insurance coverage and urgency of medical conditions. Supporting comprehensive recovery through education and sound medical advice.
Overview
9
9
years of professional experience
Work History
Triage Nurse
Atlantic Urology Clinics
06.2016 - Current
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues and administering or dispensing medication and injections.
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
- Advised patients on pre- and post-operative instructions, medication administration and symptoms indicating emergency care.
- Suggested appropriate disposition to acting physicians based on assessment.
- Performed triage on incoming patients and determined severity of illnesses.
Medical Assistant
Premier Urology Group
11.2014 - 06.2016
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic environment.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with minor in office procedures, including preparing room and sterilizing instruments.
- Taught patients about medications, procedures, and care plan instructions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Medical Assistant Certification - Medical Assistant
Middlesex County College
Edison, NJ10.2014
Skills
- Appointment Scheduling
- Patient Assessment
- Prescription Refills
- Direct Patient Care
- Triage
- Attention to Detail
- Clear Patient Communication
- Documentation
- Treatment Preparation
- Care Coordination
- Diagnostic Test Ordering
- Medical Supply Management
Timeline
Triage Nurse
Atlantic Urology Clinics
06.2016 - Current
Medical Assistant
Premier Urology Group
11.2014 - 06.2016
Medical Assistant Certification - Medical Assistant
Middlesex County College
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