Lisa Sechrest
Lexington,North Carolina
Summary
Hardworking Account Manager with 18 years of experience, and a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Account Manager
Ampac Forwarding
High Point, NC
08.2022 - 11.2023
- Acted as main point of contact in matters relating to client concerns and needs.
- Managed multiple accounts simultaneously while meeting deadlines.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Prepared monthly financial statements for each account.
- Identified customer needs by asking questions and advising on best solutions.
International Logistics Coordinator
Furnitureland South
Jamestown, North Carolina
07.2006 - 08.2022
- Coordinated and monitored outgoing deliveries, keeping abreast of delays and other issues.
- Organized and monitored all import and export activities, including customs clearance, documentation, and transportation.
- Negotiated with carriers and warehouse operators for services and preferential rates.
- Consistently met company and department objectives within budget and time constraints.
- Assisted in the creation of a global network of freight forwarders to optimize overseas shipping.
- Maintained relationships with various suppliers and vendors in order to obtain preferential rates or other benefits.
- Prepared commercial invoices for customers' orders to facilitate customs clearance process at destination countries.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Reviewed customer orders prior to shipping in order to verify product specifications are met.
Education
High School Diploma -
Lexington Senior High School
Lexington, NC05-1983
Skills
- Schedule Management
- Preparing Contracts
- Client Relationship Management
- Vendor Relations
- Customer Service
- Account Management
- Goal-Oriented
- Customer Relationships
- Coordinating Documents
- Customer Satisfaction
Timeline
Account Manager
Ampac Forwarding
08.2022 - 11.2023
International Logistics Coordinator
Furnitureland South
07.2006 - 08.2022
High School Diploma -
Lexington Senior High School