Lisa Shafer

Transitioned United Airlines station from Skywest Airlines to Menzies Aviation.

This included learning several new computer programs and forming a solid relationship with Corporate.

Organized and made sure all employee files were in order and had all required documents.

Interviewed candidates assisted them in learning all company computer programs. Helped them with their schedules and getting started with their training. Performed drug testing.

• Greeted passengers, issued tickets, shared seat assignments, checked baggage, boarded flights and re-booked passengers.
• Escorted passengers and special needs customers safely and courteously.
• Loading and unloaded customer luggage on and off aircraft.