LISA SHANNON
Bifano Eyecare
Westland,USA
1
Certification
38
years of professional experience
Seasoned Lab Optician with over 38 years of experience in eyewear fabrication, adjustment, and troubleshooting. Specializes in styling patients with new frames and delivering high-quality service in fast-paced settings. Demonstrates strong organizational skills and effective communication, ensuring tasks are completed accurately and efficiently.
Work History
Lab Optician
3 Years 10 Months- Conducted precise measurements for lenses to ensure optimal fit and comfort for clients.
- Delivered exceptional customer service by assessing vision needs and recommending appropriate eyewear solutions.
- Educated patients on proper lens care and eyewear maintenance to enhance user experience.
- Assisted in maintaining inventory of frames, ensuring availability of diverse styles and sizes.
Lab Optician
17 Years 3 Months- Order and purchase spectacle frames and lenses including contacts lenses
- Adjust lenses and frames to correct alignment using precision hand tools
- Adjusted lenses and frames for optimal alignment using precision hand tools to enhance fit and comfort
- Troubleshooting vision issues, repair damaged frames, edging lenses for new frames and patients own frames
- Recommend specific lenses, lens coatings and frames to suit patients needs
- Recommended specific lenses, lens coatings, and frames tailored to individual patient needs for improved vision
- Ensure all orders produced/arrive from lab meet both ANSI and cosmetic standards
- Supervised training of student opticians, ensuring comprehensive understanding of optical practices and patient care
- Measure visual acuity, distance pinhole acuity using appropriate tests
- Conduct visual field test to measure field of vision
- Conduct visual field tests to measure field of vision
- Take and document patients' medical histories
- Handled incoming phone calls from patients and staff and scheduling appointments
Lab Manager
16 Years 9 Months- Analyze quality control test results and provide feedback and interpretation to management.
- Staffed and trained lab associates to enhance team capabilities and ensure compliance with operational standards.
- Discipline of behavior ensuring policy and procedures were followed.
- Analyzed quality control test results, providing actionable feedback and interpretations to management for informed decision-making.
- Enforced behavioral discipline by monitoring adherence to policies and procedures.
- Mount and secure lens blanks or optical lenses in holding tools or chucks of cutting, polishing, grinding, or coating machines.
- Inspect lens blanks to detect flaws, verify smoothness of surface, and ensure thickness on lenses.
- Examine prescriptions, work orders, or broken or used eyeglasses to determine specifications for lenses.
Education
High School Diploma - General
Skills
38 years experience edging and finishing eyewear
Practical knowledge of optics Master on the Lensometer
Ensuring all orders produced and arriving from the lab meet both ANSI and cosmetic standards
Dispense completed jobs
frame adjustments and lens troubleshooting
Repair expertise
Highly organized and self motivated
Optometric teaching experience with visual fields and optic nerve screening using the OCT
Knowledge of features and benefits of frame and lens materials
Excellent customer service and communication skills
Team minded and eager to assist others
OfficeMate
ExamWriter
Accomplishments
- Successfully managed high volume and low volume labs with outstanding goals and accomplishments.
- High one hour 93%-96% low breakage/spoilage 1.9%-2.2% low staff turn around.
- Patients coming back for my outstanding experience with adjustments and repairs
Certification
ABO Certificate 1998, LensCrafters Lensometer Certification
Additional Information
Experienced responsible Lab Optician with excellent communication skills demonstrated by 29 years of experience.
Timeline
Lab Optician
Bifano Eyecare
10.2022 - CurrentRead More
Lab Optician
Dubin Optometric Clinic
07.2005 - 10.2022Read More
Lab Manager
Lenscrafters
09.1988 - 06.2005Read More
National Education Center
Read More
Schoolcraft College
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High School Diploma from General
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