Lisa Shipman

• Managed lease administration processes, ensuring compliance with contractual obligations and company policies.
• Coordinated tenant relations, addressing inquiries and resolving issues to enhance satisfaction and retention.
• Implemented property management software solutions, streamlining operational workflows and data accuracy.
• Conducted regular property inspections, identifying maintenance needs and coordinating timely repairs with vendors.
• Developed property budgets, monitoring expenses to align with financial goals and optimizing resource allocation.
• Led initiatives for process improvements, enhancing efficiency in reporting and documentation practices across properties.
• Negotiated favorable lease terms with prospective tenants, securing long-term occupancy.
• Oversaw move-in/move-out procedures, ensuring minimal disruption to surrounding tenants and smooth transitions for new occupants.
• Conducted thorough property inspections to identify maintenance needs and ensure compliance with regulations.
• Enhanced tenant satisfaction by promptly addressing concerns and providing efficient solutions.
• Championed capital improvement projects that enhanced overall value of properties and attracted high-quality tenants.
• Monitored vendor performance to ensure quality services were provided in accordance with contract terms.
• Coordinated with maintenance staff to address repair requests, maintaining a well-kept property environment.
• Established solid relationships with local vendors, negotiating favorable contracts for maintenance services.
• Collaborated with legal counsel on lease negotiations, protecting the interests of both property owners and tenants.
• Managed rent collections and financial reporting, maintaining strong relationships with tenants while ensuring timely payments.
• Facilitated clear communication between property owners and tenants, fostering positive working relationships.
• Maintained accurate records of all lease agreements, ensuring timely renewals and minimizing vacancies.
• Communicated with clients and tenants while offering strategic solutions to remedy problems.
• Collected and maintained careful records of rental payments and payment dates.
• Monitored and tracked payments and expenses, providing timely and accurate financial reports.
• Delivered emergency 24-hour on-call service for tenants on building issues.
• Responded to Common Area Maintenance (CAM) inquiries.
• Maximized rental income while minimizing expenses through effective planning and control.

Assisted in redevelopment of 700,000 square foot Shopping Center