Lisa Simon
Langhorne,PA
Summary
Dynamic Salon Owner/Operator and Stylist Manager with a proven track record at Eric Leiberman, where I streamlined operations and enhanced client satisfaction. Expert in staff management and customer service, I boosted retention and brand visibility. Skilled in health and safety, I ensured compliance and a welcoming environment, showcasing decision-making and interpersonal abilities.
Developed strong business management and client relationship skills in fast-paced salon environment. Transitioning into new field with focus on leveraging strategic planning and team leadership abilities. Committed to fostering positive client interactions and achieving successful outcomes in diverse settings.
Overview
17
17
years of professional experience
Work History
Salon Owner/Operator
Self Employed Services
08.2012 - 04.2019
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
Stylist Manager
Eric Leiberman
10.2002 - 06.2012
- Streamlined appointment scheduling process, improving efficiency and reducing wait times for clients.
- Increased client satisfaction by providing personalized styling advice tailored to individual needs.
- Utilized social media platforms for promotion, attracting new clients and increasing brand awareness.
- Played an active role in resolving customer complaints or issues, demonstrating commitment to excellent customer service at all times.
Education
No Degree - Real Estate
Polley Associates School of Real Estate
Bensalem, PA03-2025
High School Diploma -
Bucks Technical School
Levittown, PA06-1999
Skills
- Employee training
- Staff management
- Health and safety
- Customer service
- Scheduling
- Product promotion
- Decision-making
- Hiring and onboarding
- Inventory control
- Staff training/development
Timeline
Salon Owner/Operator
Self Employed Services
08.2012 - 04.2019
Stylist Manager
Eric Leiberman
10.2002 - 06.2012
No Degree - Real Estate
Polley Associates School of Real Estate
High School Diploma -
Bucks Technical School
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