Lisa S. Phal
Everett,WA
Summary
Email: [Your email address]
Objective
A dedicated and customer-focused individual with experience in sales, customer service, and packaging. Seeking to contribute excellent interpersonal skills, attention to detail, and a strong work ethic to a new position in a fast-paced environment.
Overview
7
7
years of professional experience
Work History
Packaging / Shipment Associate
Amazon
Everett, WA
01.2020 - 02.2021
- Efficiently packaged and shipped products, meeting production and quality standards
- Worked in a high-volume, fast-paced warehouse environment, ensuring all orders were processed in a timely manner
- Maintained safety protocols and adhered to company policies to ensure a secure work environment
- Contributed to team goals by meeting daily targets and maintaining accuracy in packaging and labeling.
Sales Associate / Customer Service
Oshkosh B’Gosh
Tulalip, WA
10.2016 - 11.2017
- Assisted customers in finding the right products to meet their needs, creating personalized shopping experiences
- Handled customer inquiries, complaints, and returns professionally, maintaining a high level of customer satisfaction
- Supported inventory management, stocking shelves, and ensuring the store was always well-organized
- Contributed to achieving sales targets and participated in promotional activities.
Sales Associate / Customer Service
Carters/OshKosh B’Gosh
Auburn, WA
04.2014 - 10.2016
- Provided exceptional customer service and assisted customers with product selection, ensuring a positive shopping experience
- Processed transactions accurately, including cash handling and returns
- Maintained an organized store environment, including stock management and visual merchandising
- Collaborated with team members to meet sales goals and ensure high standards of customer satisfaction.
Skills
- Excellent customer service and communication skills
- Strong organizational and time-management abilities
- Attention to detail and quality control
- Ability to work independently or as part of a team
- Proficient in
- MS Office and various point-of-sale systems
Timeline
Packaging / Shipment Associate
Amazon
01.2020 - 02.2021
Sales Associate / Customer Service
Oshkosh B’Gosh
10.2016 - 11.2017
Sales Associate / Customer Service
Carters/OshKosh B’Gosh
04.2014 - 10.2016
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