Summary

Overview

Work History

Education

Skills

Timeline

Lisa Spitulski

Happy Valley,OR

Summary

Multi-talented loan processing professional versed in customer service and lending standards. Excellent communicator and decision-maker with a strong eye for detail. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to providing excellent customer service.

Overview

8

8

years of professional experience

Work History

Mortgage Loan Processor

Sunrise Mortgage Group

Clackamas, OR

08.2014 - 01.2023

Processed loan documents and ensured compliance with federal regulations.
Managed conditions sent from underwriting departments.
Analyzed financial data such as income, assets, liabilities, and credit history to determine risk factors associated with each loan application.
Calculated borrowers' income and debt ratios to assess loan eligibility.
Examined collateral property values to ensure they meet investor guidelines.
Identified and suggested solutions to improve loan processing efficiency and customer service.
Submitted completed loan packages to underwriting department for approval or denial decisions.
Facilitated the resolution of appraisal and title issues.
Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
Monitored loan processing timelines to meet closing deadlines.

Education

Graduate Certificate - Tourism And Travel Management

SST Travel School

Tigard, Oregon

06-1986

High School Diploma -

Aloha High School

Aloha, Oregon

06-1985

Skills

Loan origination software
Financial document review
Credit Analysis

Proficient in Excel, Word, Outlook
Pipeline management
Time management

Timeline

Mortgage Loan Processor

Sunrise Mortgage Group

08.2014 - 01.2023

Graduate Certificate - Tourism And Travel Management

SST Travel School

High School Diploma -

Aloha High School