Lisa Taylor
PRIOR LAKE,MN
Summary
With a proven track record at Banfield Animal Hospital, I excel in customer service excellence and quality assurance, demonstrating a unique blend of clerical support and a customer-focused approach. My experience spans enhancing service standards and implementing effective solutions, significantly contributing to operational excellence and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Customer Service Coordinator
Banfield Animal Hospital
PRIOR LAKE, MN
06.2022 - Current
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Lunchroom Attendant
Twin Oaks Middle School
PRIOR LAKE, MN
09.2021 - 06.2022
- Performed work to top standards, proving best service for students, employees and school visitors.
- Maintained records of sales transactions for inventory control purposes.
- Followed all safety guidelines when preparing food products.
Classroom Supervisor
Twin Oaks Middle School
PRIOR LAKE, MN
10.2020 - 05.2021
- Promoted a respectful learning atmosphere by setting an example for proper social interaction among peers and adults alike.
- Supported teachers in the implementation of lesson plans and educational objectives.
- Supervised students throughout day, both in classroom and outside during breaks.
Activities Assistant
New Perspective Senior Living
PRIOR LAKE, MN
08.2017 - 03.2020
- Modified existing recreational programs according to the needs of individuals or groups.
- Maintained inventory of supplies related to recreational programming.
- Evaluated recreation areas, facilities and services for results.
- Organized special trips for residents and accompanied groups throughout each excursion.
Education
Some College (No Degree) -
North Hennepin Community College
Minneapolis, MNSkills
- Customer service excellence
- Payment processing
- Quality assurance
- Customer focus
- Register oversight
- Clerical support
Timeline
Customer Service Coordinator
Banfield Animal Hospital
06.2022 - Current
Lunchroom Attendant
Twin Oaks Middle School
09.2021 - 06.2022
Classroom Supervisor
Twin Oaks Middle School
10.2020 - 05.2021
Activities Assistant
New Perspective Senior Living
08.2017 - 03.2020
Some College (No Degree) -
North Hennepin Community College
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