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Lisa Terry
Sales and Service
Columbus,OH
Summary
Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.
Overview
18
18
years of professional experience
Work History
Account Manager
Children's Plus, Inc.
01.2023 - 06.2024
- Monitored service after sale and implemented quick and effective problem resolutions.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Contributed to event marketing, sales and brand promotion.
- Met existing customers to review current services and expand sales opportunities.
- Presented professional image consistent with company's brand values.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Built relationships with customers and community to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Kept detailed records of daily activities through online customer database.
- Put together sales proposals and contracts.
Sales Representative
Junior Library Guild
03.2006 - 01.2023
- Informed customers of promotions to increase sales productivity and volume.
- Set and achieved company defined sales goals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Kept detailed records of daily activities through online customer database.
- Presented professional image consistent with company's brand values.
- Contributed to event marketing, sales and brand promotion.
- Achieved or exceeded company-defined sales quotas.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Met existing customers to review current services and expand sales opportunities.
- Negotiated prices, terms of sales and service agreements.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Recorded accurate and efficient records in customer database.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Attended trade shows and conferences regularly to increase brand visibility.
Education
High School Diploma -
Walnut Ridge High School
ColumbusNo Degree - Photography
Lakeland Community College
Willoughby, OHSkills
- Converting leads
- Preparing contracts
- Lead prospecting
- Upsell opportunities
- Cold calling skills
- Excellent communication skills
- Goals and performance
- CRM proficiency
- Payment collecting
- Strategic outreach
- Business development and planning
Accomplishments
Consistently achieved and exceeded sales goals.
President's Award
Top Producer in Sales
Software
Microsoft Outlook
Salesforce
Microsoft Dynamics
Work Preference
Work Type
Full TimePart TimeWork Location
HybridImportant To Me
Healthcare benefitsPaid time off401k matchPaid sick leaveTeam Building / Company RetreatsTimeline
Account Manager
Children's Plus, Inc.
01.2023 - 06.2024
Sales Representative
Junior Library Guild
03.2006 - 01.2023
High School Diploma -
Walnut Ridge High School
No Degree - Photography
Lakeland Community College
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