Open To Work
Lisa Theis
All Injury Rehab & Chiropractic
Garland,TX
Work Preference
Job Search Status:
Open to work
Desired start date:
2 weeks notice
Desired Job Title
Medical AssistantFront Desk Receptionist
Work Type
Part Time
Location Preference
On-Site
Location:
Garland, TX
Open to relocation:
Yes
4
years of professional experience
Dedicated healthcare professional with experience in direct patient care and medical office administration. Skilled in managing patient intake, scheduling, and providing education on treatment plans, contributing to improved patient satisfaction and streamlined operations.
Work History
Medical Assistant
1 Year 8 Months- Assisted in patient intake, ensuring accurate collection of medical histories and information.
- Supported physicians during examinations, providing necessary instruments and materials.
- Managed appointment scheduling to optimize patient flow and reduce wait times.
- Educated patients on treatment plans and recovery processes to enhance understanding and adherence.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Front Desk Receptionist
2 Years 7 Months- Greeted and assisted visitors, ensuring a welcoming atmosphere.
- Managed multi-line phone system, directing calls efficiently.
- Handled customer inquiries with professionalism and accuracy.
- Maintained front desk area, ensuring cleanliness and orderliness at all times.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Increased guest retention by maintaining a welcoming and organized reception area.
Education
- Medical Assistant
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Direct patient care
Clinical documentation
Patient-focused care
Data entry
Reliable team player
Compassionate
Compassionate caregiver
Medical office administration
Timeline
Medical Assistant
All Injury Rehab & Chiropractic
07.2019 - 03.2021Read More
Front Desk Receptionist
Fitness Connection
10.2016 - 05.2019Read More
The College of Health Care Professions
from Medical Assistant
Read More