Lisa Tietz
Oakley,KS
Summary
Dynamic small business owner with a proven track record at Arrow’s Studio, LLC, excelling in customer relations and financial management. Achieved significant growth through strategic marketing and exceptional client service, fostering a loyal customer base. Skilled in team oversight and project management, driving operational efficiency and employee engagement.
Overview
6
6
years of professional experience
Work History
Owner
Arrow’s Studio,LLC
11.2017 - 01.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Education
Certified Health Trainer -
National Academy of Sports Medicine
11.2009
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Operations management
- Staff management
- Marketing
- Team oversight
- Financial management
- Staff hiring
- Business development
- Business launch
- Business marketing
- Business administration
- Product branding
- Social media control
- Hiring and staffing
- Client engagement optimization
- Design coordination
- Attention to detail
- Customer service
- Decision-making
- Teamwork and collaboration
- Scheduling
- Goal setting
- Effective leader
- Quality assurance
- Schedule management
- Customer retention
- Employee scheduling
- Staff training/development
- Performance improvement
- Sales strategies
Timeline
Owner
Arrow’s Studio,LLC
11.2017 - 01.2024
Certified Health Trainer -
National Academy of Sports Medicine
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