Lisa Torcasio
Lewiston,NY
Summary
Dedicated Claims Adjuster known for exceptional communication and team collaboration skills. Experienced in claims processing and investigation, focused on delivering accurate resolutions and enhancing client relationships.
Overview
4
4
years of professional experience
Work History
Claims Adjuster
GEICO
01.2022 - Current
- Evaluated and processed insurance claims to ensure compliance with company policies and regulations.
- Analyzed claim documentation for accuracy and completeness, mitigating potential fraud risks.
- Collaborated with clients to gather necessary information, enhancing customer satisfaction and resolution times.
- Examined claims forms and other records to determine insurance coverage.
Education
High School Diploma -
Niagara Wheatfield Senior High School
Sanborn, NYSkills
- Critical thinking
- Claims investigation
- Active listening
- Highly motivated
- Team collaboration
- Claims processing
- Advanced oral and written communication skills
- Decision-making
- Policy interpretation
- Casualty and property loss
Accomplishments
- Maintained a superior quality rating in file handling from 2022 to present, maintaining the department goal.
Timeline
Claims Adjuster
GEICO
01.2022 - Current
High School Diploma -
Niagara Wheatfield Senior High School
ACE Awards
I have received awards yearly for my work in claims. I have consistently received high merit awards as well.