Lisa Tripp
Moyock,NC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
MSR TELLER
ABNB Federal Credit Union
Chesapeake , VA
01.2024 - Current
Head Baker
LJ Beaners
05.2023 - 10.2023
- Resolved customer concerns with positive approach and constructive strategies.
- Complied with health and safety codes to protect staff and customers.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
Vault Manager
Lowes Home Improvement
06.2006 - 05.2021
- Answered customer questions and explained policies and procedures to solve problems and assist with complex transactions.
- Complied with established internal controls and policies.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Mentored, trained and supported new staff members in office policies and procedures.
- Properly processed deposits, withdrawals and payments for average of 375 customers daily.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
Education
High School Diploma -
Mar Vista Senior High School
Imperial Beach, CA06.1990
American Standard
Skills
- Strong Telephone Etiquette
- Account Management
- Problem-Solving Ability
- Managing Multiple Tasks
- Customer Service
- Document Organization
- Financial Records
- Office Operations
- Customer Inquiries
- Organizing and Categorizing
Languages
Spanish
Native or Bilingual
Timeline
MSR TELLER
ABNB Federal Credit Union
01.2024 - Current
Head Baker
LJ Beaners
05.2023 - 10.2023
Vault Manager
Lowes Home Improvement
06.2006 - 05.2021
High School Diploma -
Mar Vista Senior High School
American Standard