Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Valencia

Houston,TX

Summary

Experienced and knowledgeable in the uniform retail industry. Experienced with operational management, team leadership and customer service excellence. Problem solving to enhance customer satisfaction. To maintain a professional work environment that the staff enjoys working in.


Overview

25
25
years of professional experience

Work History

Store Manager

Dennis Uniform Company
01.2022 - 10.2024
  • Managed daily store operations, opening, closing, shipping and receiving and merchandise the store and managed and kept the back stock room organized.

Managed the in store promotions and attended and set up the on campus uniform events.

  • Recruited, hired, and did the training of the team members
  • Managed the staff schedules and approved payroll

Communication with leadership team to ensure store had inventory

  • Provided excellent customer service and communication with the schools.


Store Manager

Mills Uniforms Company
01.2000 - 01.2022

Managed Inventory control, cash control, store opening and closing procedures.

Managed in store promotions and on campus sale events at the schools.

Managed the daily shipments to the customers, managed the daily operations to ensure a smooth and successful functioning of the store and a safe environment for customers and employees.

Hired and trained the employees successfully in a fast pace environment through proactive communication and positive feedback, Gave great customer satisfaction through customer service and product knowledge.

  • Approved regular payroll submissions for employees.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and communication skills.

Education

Del Mar College
Corpus Christi, TX

Skills

  • Store Management
  • Problem-Solving, customer service
  • Customer Relations
  • Multitasking and Organization
  • Store Operations
  • Team Leadership
  • Friendly and Positive

Timeline

Store Manager

Dennis Uniform Company
01.2022 - 10.2024

Store Manager

Mills Uniforms Company
01.2000 - 01.2022

Del Mar College
Lisa Valencia