Lisa Valles
Bakersfield,CA
Summary
Highly-motivated and detail oriented Learning Trainer with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Learning Trainer
Amazon
07.2023 - Current
- Scheduled and Facilitated over 70 successful onboarding classes, with 100% metrics year to date for over 500 new AAs.
- Facilitated and certified over 200 AAs in certified jobs.
- Trained and mentored 2 new Learning Trainers.
- Trained as PA support for ICQA.
- Managed ambassador team of over 60 AAs.
- Navigated quick sites and excels to pull data for learning metrics.
- Partnered with BFL2 beautification team, and participated in facility clean ups.
PG/Problem Solver/Learning Ambassador
Amazon
12.2022 - 07.2023
- Launched nights VRETS appointed as PG/problem solver.
- Built VRETS team, fully trained and Supervised AAs.
- Created binder as quick references for problem solving in VRETS.
- Facilitated 8 classes in 3 different departments for a total of 23 new AAs.
Education
Bachelor of Science - Homeland Security And Emergency Management
National University
La Jolla, CA06.2026
Associate of Science - Criminal Justice
Santa Barbara Business College - Bakersfield
Bakersfield, CA11.2010
Skills
- Conflict Resolution
- Microsoft Office
- Leadership
- Six Sigma/Lean Six Sigma
- Facilitation
- Interpersonal Skills
- Problem Solving
- Performance monitoring
- Staff Training and Development
Certification
Black belt six sigma- Organization Planning and Development/Team Management
Conflict Resolution Certificate
FEMA Workplace Security Awareness Certificate
FEMA Environmental Health Training in Emergency Response Certificate
10 Hour OSHA (29 CFR 1910)
Timeline
Learning Trainer
Amazon
07.2023 - Current
PG/Problem Solver/Learning Ambassador
Amazon
12.2022 - 07.2023
Bachelor of Science - Homeland Security And Emergency Management
National University
Associate of Science - Criminal Justice
Santa Barbara Business College - Bakersfield