Summary
Overview
Work History
Education
Skills
Timeline
Generic

LISA VAN AMPTING

Summary

I offer a strong foundation in business administration tasks, effective communication, customer service and leadership skills. I am eager to learn and quickly grasp new processes.

Overview

18
18
years of professional experience

Work History

Warranty Administrator

Okoboji Motor Company
12.2023 - 03.2025
  • Maintained thorough records of all warranty claims, ensuring accurate documentation and timely submissions.
  • Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.

Automotive Service Writer

H&N Chevrolet and Buick
03.2016 - 11.2020
  • Enhanced service department efficiency by maintaining clear communication with technicians and customers.
  • Utilized dealership software systems proficiently for scheduling, billing, documentation and reporting purposes.

Sales And Design Associate

Homeology
08.2016 - 04.2018
  • Delivered the highest level of customer service and product knowledge through exceptional sales skills
  • Develop and maintain a high standard of merchandising, placement, store branding and proper display techniques in order to create an inviting impression for customers

Marina Warranty Administrator

Mau Marine
04.2014 - 08.2016
  • Supported service department in understanding applicable warranties, leading to improved accuracy in diagnosing warrantable repairs.
  • Developed strong relationships with manufacturer representatives, facilitating smoother communication and faster claim approvals.

Senior Supervisor for Sirius Xm

Results Companies
09.2007 - 04.2013


  • Managed an outbound call center and enhanced my team's performance with consistent coaching, feedback, and development opportunities.
  • Achieved high-quality service levels by continuously monitoring calls and providing constructive feedback to agents.

Education

Automotive Claims Handling

JL Warranty Workshop And Seminar
Chicago, IL
08-2024

Associate of Science - Business Administration And Management

Iowa Lakes Community College
Spencer, IA
05-2015

Skills

  • Customer service
  • Team leadership
  • Friendly, positive attitude
  • Attention to detail
  • Multitasking Abilities
  • Excellent communication
  • Claims processing
  • Microsoft office
  • Office administration

Timeline

Warranty Administrator

Okoboji Motor Company
12.2023 - 03.2025

Sales And Design Associate

Homeology
08.2016 - 04.2018

Automotive Service Writer

H&N Chevrolet and Buick
03.2016 - 11.2020

Marina Warranty Administrator

Mau Marine
04.2014 - 08.2016

Senior Supervisor for Sirius Xm

Results Companies
09.2007 - 04.2013

Automotive Claims Handling

JL Warranty Workshop And Seminar

Associate of Science - Business Administration And Management

Iowa Lakes Community College
LISA VAN AMPTING