Lisa Watts
Haltom City,TX
Summary
Diligent administrative assistant known for being a capable and patient employee. Poised in even the most trying of circumstances. Excellent interpersonal skills. Pursuing a new role where hard work and dedication will be highly valued.
Overview
17
17
years of professional experience
Work History
Receptionist
Trinity High School
08.2023 - Current
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Routed incoming mail and messages to relevant personnel without delay.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained visitor log for entering and leaving facility for security purposes.
Registrar
HEB ISD
01.2019 - 11.2022
- Verified paperwork accuracy and checked for completion prior to processing.
- Organized, reviewed and filed paperwork for secure recordkeeping.
- Responded to requests for information from various individuals by providing appropriate student records.
- Processed enrollments and withdrawals promptly and with attention to compliance with HEB ISD and TEA operational policies.
- Updated computer system with latest student information to keep records current and accurate.
- Greeted every guest with personable approach and provided knowledgeable service.
- Used Eschool, Cognos, and Powerschools to manage student record database, maintaining information confidentiality in accordance with federal privacy laws
- Worked with parents to provide advice and assistance on regulations and requirements concerning registration .
- Processed student records requests, assuring release only to appropriate parties with proper authorization.
Attendance Clerk
Birdville ISD
11.2014 - 01.2019
- Maintained accurate records of all absences, truancy issues and disciplinary actions.
- Developed exceptional time management, relationship building and organizational skills from working in busy school setting.
- Input daily attendance information into office database for 352-student school.
- Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
- Verified paperwork accuracy and checked for completion prior to processing.
- Organized, reviewed and filed paperwork for secure recordkeeping.
- Responded to requests for information from various individuals by providing appropriate student record documents.
- Processed registrations with attention to compliance with BISD operational policies and TEA standards.
- Greeted every guest with personable approach and provided knowledgeable service.
- Resolved problems, improved operations and provided exceptional service.
- Maintained excellent attendance record, consistently arriving to work on time.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Educational Assistant
Birdville ISD
11.2006 - 11.2014
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Supported student learning objectives through personalized and small group assistance.
- Handed out classroom materials, like pencils, paper and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Monitored student classroom and outdoors activities to promote student safety.
- Prepared instruction materials, including making copies, constructing bulletin boards and setting up work areas.
- Maintained safety and security of all youth under care.
- Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
Education
High School Diploma -
LD Bell High School
Bedford,TXNo Degree -
TCC
Hurst, TXSkills
- Problem-solving
- Time management
- File Maintenance
- Registration data intake
- Filing and data input
- Skilled in Skyward, Eschool,Powerschools,Cognos,Microsoft office, Google docs
- Truancy reporting
- Discipline documentation
- Attendance records oversight
- Telephone etiquette
- Student account oversight
- Detail-oriented
Timeline
Receptionist
Trinity High School
08.2023 - Current
Registrar
HEB ISD
01.2019 - 11.2022
Attendance Clerk
Birdville ISD
11.2014 - 01.2019
Educational Assistant
Birdville ISD
11.2006 - 11.2014
High School Diploma -
LD Bell High School
No Degree -
TCC
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