Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Wesley

Haughton,LA

Summary

Accomplished Security Supervisor at Willis Knighton North, enhancing safety through strategic policy development and staff training. Leveraged team leadership and CCTV monitoring to boost operational efficiency by 20%. Proven ability to resolve incidents swiftly and improve customer satisfaction, demonstrating strong problem-solving and communication skills.

Overview

36
36
years of professional experience

Work History

Security Supervisor

Willis Knighton North
04.2008 - Current
  • Supervised daily security operations to uphold safety and compliance across facilities.
  • Conducted regular training sessions for security staff on protocols and emergency procedures.
  • Developed and implemented security policies to improve operational efficiency.
  • Coordinated incident response efforts to ensure rapid resolution of security breaches.

Customer Service Representative

Havertys Furniture
03.1990 - 11.1996
  • Facilitated furniture selection for customers, ensuring satisfaction and effectively addressing inquiries.
  • Processed customer orders through POS systems, maintaining accuracy and efficiency during transactions.
  • Resolved customer complaints by actively listening and delivering suitable solutions to enhance experiences.
  • Collaborated with team members to streamline service processes, improving operational efficiency.

Education

High School Diploma -

Woodlawn Senior Highschool
Shreveport, LA
05-1987

Skills

Team leadership

CCTV monitoring

Staff management

Security personnel training

Timeline

Security Supervisor

Willis Knighton North
04.2008 - Current

Customer Service Representative

Havertys Furniture
03.1990 - 11.1996

High School Diploma -

Woodlawn Senior Highschool
Lisa Wesley