Lisa Whitson

Receive and return calls for reorders on supplies: Dexcom, Trach & Orthopedic

Submit Authorizations for approval internally and externally

Issue call tags to pick up items from patient

Inform patients of where to call if they have issues with Dexcom sensors and transmitters

Process Letter of Protection (LOA)

Inform patients of special program through BayCare for free Diabetic supplies for a year.

Worked with adults with Intellectual Disabilities

In the Classroom I taught basic math and reading, good hygiene and good manners, coloring, drawing and holiday decorations, went outside to play games, and took the clients on field trips.

As Assist Program manager I checked clients in, completed and updated clients files, reports every 3 months for behaviors, dietary needs, attendance, attended meetings with multiple supports the client had to discuss any positive changes, behavior issues, incidents between clients and do a updated plan of action to help the client handle issues better.

Passed medication and kept medication book's and medication forms up to date.

Handled any issues or out of control behaviors in the building.

And any other assignments designated to me.

Arranged referrals as indicated by the providers, utilizing proper insurance referral guidelines Verified commercial and government insurances

Contacted insurances companies directly to verify patient coverage Obtained referrals as indicated by the providers, utilizing proper insurance

Processing Referrals and Authorizations

Calling Patients, Specialist, and Radiologist

Coordinating appointments and procedures between offices

Gap reports for Hedis measures