Proactive Rideshare Driver with extensive experience in providing exceptional customer service and maintaining vehicle cleanliness. Skilled in safe driving, route planning, and managing unexpected situations calmly. Strong communication and customer engagement abilities, contributing to a reliable and trusted service.
Overview
9
9
years of professional experience
Work History
Rideshare Driver
Instacart, Lyft,Uber
01.2016 - Current
Responded to passenger concerns and complaints politely and professionally.
Developed strong communication skills while interacting with diverse groups of riders daily.
Followed company guidelines and policies when interacting with passengers.
Assisted passengers with loading and unloading luggage for enhanced customer care.
Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
Built rapport with passengers through engaging conversations, fostering a sense of trust and reliability in service delivery.
Adhered to all safety regulations and traffic laws while driving.
Chauffeur
Cooper Global Luxury Limousines
02.2019 - 10.2022
Vacuumed, cleaned and sanitized vehicles between customers.
Updated logs and tracking documents accurately and according to schedule requirements.
Maintained excellent vehicle cleanliness, both interior and exterior, for optimal client comfort.
Provided courteous assistance with luggage handling, ensuring the safe transport of personal belongings.
Enhanced client satisfaction by providing punctual, reliable transportation services and maintaining a professional demeanor.
Answered, scheduled, and responded to reservation calls at specific times and locations.
Managed unexpected situations calmly, such as road closures or accidents, finding alternative routes swiftly without compromising client safety or satisfaction.
Conducted routine vehicle inspections to ensure proper maintenance and address any potential issues before they escalated.
Contributed to the company''s positive reputation by consistently maintaining a high level of professionalism, discretion, and attention to detail in all aspects of chauffeuring services.
Childcare Assistant Teacher
Chesnut Hill Academy
09.2018 - 02.2019
Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
Communicated regularly with parents about daily activities and behaviors.
Engaged with children on individual basis to build positive relationships and promote learning.
Facilitated smooth transitions during daily routines by providing clear instructions and encouragement, helping children build confidence in their ability to navigate new experiences.
Collaborated effectively with fellow teachers to share best practices and coordinate activities across classrooms in the childcare center.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Improved classroom management with the implementation of positive reinforcement strategies, leading to a more conducive learning environment.
Promoted healthy habits among children by incorporating physical activity into daily routines and providing guidance on proper nutrition choices during meal times.