Professional Summary
Overview
Work History
Education
Skills
Timeline

Lisa Youngblood

Century 21
Paterson,NJ
10
years of professional experience

Proven track record in enhancing customer satisfaction and streamlining operations. Expertise in data analysis and team mentorship, driving proactive solutions and effective training for improved service quality.

Work History

Sale/Customer Service Manager

10 Years 2 Months
Century 21 | 01.2010 - 03.2020
  • Led customer service team to enhance client satisfaction through effective training and support.
  • Developed and implemented standard operating procedures to streamline customer interactions and improve service quality.
  • Analyzed customer feedback data to identify trends, driving proactive solutions for service enhancement.
  • Mentored staff on conflict resolution techniques, fostering a supportive environment for both employees and clients.

Education

- Business Administration And Management

YORK COUNTY COMUMITY COLLAGE | Rock Hill, SC

Skills

Customer service
Problem-solving
Microsoft outlook
word
and Excel
Customer focused

Timeline

Sale/Customer Service Manager

Century 21
01.2010 - 03.2020Read More

YORK COUNTY COMUMITY COLLAGE

from Business Administration And Management
Read More
Lisa Youngblood