Lisa A Green
Atlanta,Georgia
Summary
Vigilant and detailed Immigration Services Officer with U.S. Citizenship and Immigration Services. Nine years of hands-on experience interviewing applicants and reviewing documents to assess applicant's potential citizenship an permanent residency. Diligent and dedicated government professional with previous military background that is skillful in collecting and disseminating immigration information and conducting positive community relations. Well versed in United States immigration laws as it pertains to adjustment of status and naturalization. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Develops and maintains professional relations with Members of Congress and their staff on a variety of immigration-related issues between USCIS and Congress.
Overview
27
27
years of professional experience
Work History
Immigration Services Officer II, GS-1801
USCIS-Atlanta Field Office, 2150 Parklake Dr, NE
Atlanta, GA
11.2015 - Current
- Granted/Denied complex and highly sensitive applications and petitions for immigration benefits based on paper applications/petitions.
- Interviewed applicants and petitioners to elicit statements, assess credibility, and analyzed information to identify facts that form the basis for a decision concerning eligibility for immigration benefits.
- Researched and applied appropriate statutes, regulations, and precedent decisions to make adjudicative decisions.
- Authored final decisions with legal analysis to support decisions on applicant’s eligibility for immigration benefits.
- Referred various immigration benefit applications to the Fraud Detection and National Security unit for investigation into possible fraud-related immigration benefits. Most referrals led to confirmed fraud.
- Spoke and served as master of ceremonies (MC) for USCIS administrative naturalization ceremonies.
- Currently serve as Field Congressional Liaison (District S22) as a collateral function. Independently analyze correspondence and requests for information, research, resolve and respond or prepares written responses.
- Served on 2 details as Lead Immigration Services Officer overseeing 5 Immigration Services Officers (GS-12).
- Hold 3 collateral duties that focus on cases with more complex immigration history involving multiple identities, juveniles, and permission to reapply for admission.
- Assisted senior leadership by conducting informal coaching to current and new Immigration Services Officer (GS-12).
- Special case handling adjudicator, including interviewing celebrity applicants applying for immigration benefits.
- Accomplishments: Peer to Peer Award Officer of the Year 2019. Peer to Peer Award Leadership 2021.
Immigration Services Officer II, GS-1801
USCIS Houston Field Office 16503 Air Center Blvd
Houston, TX
06.2015 - 11.2015
- Tasked to interview applicants seeking adjustment of status and naturalization.
- Independently research and analyze various sections of the Immigration and Nationality Act (INA) and Title 8, Code of Federal Regulations.
- Accomplishments: Served as Application Support Center Manager (ASCM) at one of three USCIS Application Support Centers.
Supervisory Immigration Services Assistant,GS 1802
USCIS Houston Field Office, 16503 Air Center Blvd
Houston, TX
09.2014 - 06.2015
- Planned and prioritized work to be accomplished by 4 Immigration Services Assistants.
- Prepared schedules for completion of work assignments.
- Monitored the work of staff and initiated actions to ensure that tasks and projects are assigned and completed in an efficient and timely manner.
- Perform detailed analysis of a subordinate's performance. Recommend candidates for vacancies, promotions, details, and reassignments in consideration of skills and qualifications.
- Accomplishments: Foundations of Supervision Training Class 1501 Nov 7, 2014.
Immigration Service Officer I, GS-1801
USCIS, Nebraska Service Center, 1304 W. Highland
Lincoln, NE
07.2013 - 09.2014
- Processed Deferred Action for Childhood Arrival (DACA) requests using USCIS electronic systems through verification of a number of established data points to make adjudicative decisions.
- Determined appropriate level of adjudicative review and updated various agency databases with appropriate information and decisions.
- Conducted background security checks in accordance with all applicable DHS/USCIS laws and policies.
- Independently researched, interpreted and analyzed pertinent sections of the law and regulations, to embrace the correct course of action.
- Accomplishments: USCIS-Nebraska Service Center Trail Blazer Award July 10, 2014.
Veteran Claims Examiner, GS 0996
Atlanta V.A. Regional Office 1700 Clairmont Rd
Atlanta, GA
07.2012 - 07.2013
- Adjudicated paper applications for vocational rehabilitation and education benefits for U.S military veterans.
- Extracted information from databases to facilitate the collection of information used in the analysis of honorable military service.
- Made daily determinations pertaining to such matters as entitlement to medical or dental treatment, eligibility for funeral expenses, civil service preference. certificates, and entitlement to certificates for State and local bonuses for military veterans.
- Collaborated with claims department and industry anti-fraud organizations to resolve claims.
- Accomplishments: Processed $1.5 million dollars in educational grants.
Medical Supply Technician
Atlanta VA Medical Center
Atlanta, GA
05.2008 - 07.2012
- Primary liaison between Sterile Processing Unit and the Operating Room.
- Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
- Assembled instrument trays and sets that were required for scheduled surgery in the Operating Room.
- Assists in maintaining location inventory, monitoring of expired products, and organization of supply locations in Sterile Processing Distribution Unit.
- Processes picking tickets for medical and surgical supplies that are issued to units within the medical center.
- Developed keen understanding of infection control, JCAHO and OSHA procedures and regulations while processing instruments and distribution of medical supplies.
- Gathered and set up equipment, tools and supplies and arrange instruments according to surgeons' preferences or instruction.
- Accomplishments: Awarded Certified Registered Central Service Technician (CRCST) 2012.
Storekeeper
United States Navy, USN
Jacksonville, FL
09.1999 - 11.2007
- Provided military health clinics and medical treatment facilities with sterile and non-sterile medical supplies, and surgical instrumentation
- Performed weekly inventories of supply areas and maintained stock records
- Collaborated with senior level supervisors regarding high cost inventory items
- Reviewed investigation findings for findings for damaged equipment and stolen military property
- Stocked storerooms and adjusted minimum and maximum par levels in automated inventory system.
- Documented shipping and receiving records to confirm receipt of orders.
- Accomplishments: Sailor of The Year 2006
Education
Master's Degree - Criminal Justice
Saint Leo University
04.2012
Bachelor's Degree - Psychology
Argosy University
Atlanta, GA08.2010
Skills
- Type speed 50 wpm
- 10-key experience
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Legal Analysis
- National Security
- Fraud Research
- Critical Thinking
- Complex Problem-Solving
- Systems Analysis
- Oral and Writing Communication
Timeline
Immigration Services Officer II, GS-1801
USCIS-Atlanta Field Office, 2150 Parklake Dr, NE
11.2015 - Current
Immigration Services Officer II, GS-1801
USCIS Houston Field Office 16503 Air Center Blvd
06.2015 - 11.2015
Supervisory Immigration Services Assistant,GS 1802
USCIS Houston Field Office, 16503 Air Center Blvd
09.2014 - 06.2015
Immigration Service Officer I, GS-1801
USCIS, Nebraska Service Center, 1304 W. Highland
07.2013 - 09.2014
Veteran Claims Examiner, GS 0996
Atlanta V.A. Regional Office 1700 Clairmont Rd
07.2012 - 07.2013
Medical Supply Technician
Atlanta VA Medical Center
05.2008 - 07.2012
Storekeeper
United States Navy, USN
09.1999 - 11.2007
Master's Degree - Criminal Justice
Saint Leo University
Bachelor's Degree - Psychology
Argosy University