Devyn B. Marchand
Cincinnati,OH
Summary
Driven business/sales intern with practical experience in sales and customer service. Proven ability to assess customer needs, deliver product knowledge, and achieve sales targets while ensuring customer satisfaction. Skilled in product knowledge, inventory management, and conflict resolution, contributing effectively to team success.
Overview
3
3
years of professional experience
Work History
Customer Order Fulfillment
Lowes Home Improvment
West Chester, OH
05.2025 - Current
- Manage order fulfillment and curbside pickup to guarantee timely, precise customer service and operational efficiency.
Sales Intern
Solar Pros
Denver, CO
05.2024 - 08.2024
- Achieved top sales representative status for interns in July 2024.
- Engaged with over 75 homeowners daily to promote solar energy solutions and secure appointments.
- Enhanced customer engagement through personalized benefits and strategic promotion of offers.
Cashier
Buffalo Wild Wings
Cincinnati, OH
11.2023 - 04.2024
- Processed over 20 orders daily, ensuring accurate billing and reduced wait times.
- Maintained efficiency in high-volume hours by streamlining packaging and checkout processes.
Team Lead
Panera
West Chester, OH
10.2022 - 06.2023
- Ensured consistent accuracy under peak demand, boosting customer loyalty and satisfaction.
- Trained new hires to streamline store-closing procedures efficiently.
- Optimized kitchen operations by adhering to inventory standards and minimizing food waste.
Education
Bachelor of Business Administration - Operations Management
University of Cincinnati, Carl H. Lindner College of Business
Cincinnati, Ohio05.2027
High School Diploma -
Lakota West High School
West Chester, Ohio05.2023
Skills
- Sales strategies
- Customer relationship management
- Data analysis
- Operations, supply chain optimization
- Team leadership
Projects
Management 1051 Project Strategy Presentation - 11/2023, Co-led a comprehensive SWOT analysis of LOTH Inc., presenting strategic, data-driven actionable insights to the CEO and management class. Received commendations for thorough research and a polished professional presentation.
Community Service
- The National Society of Leadership & Success, 2024-09, Present, Selected for leadership development and advanced training opportunities.
- Business Fellows, 2023-08, Present, Engaged in professional development and networking initiatives at the University of Cincinnati.
- Beta Club Honor Society, 2019-08, 2020-12, Volunteered with community organizations including Matthew 25 and Ronald McDonald House, focused on service and making an impact in the community.
- Lincoln Height (LHMBC) Ambassador Program, 2020-01, 2021-12, Participated in church-based leadership, community service, and voluntarism programs.
References
References available upon request.
Timeline
Customer Order Fulfillment
Lowes Home Improvment
05.2025 - Current
Sales Intern
Solar Pros
05.2024 - 08.2024
Cashier
Buffalo Wild Wings
11.2023 - 04.2024
Team Lead
Panera
10.2022 - 06.2023
Bachelor of Business Administration - Operations Management
University of Cincinnati, Carl H. Lindner College of Business
High School Diploma -
Lakota West High School
Similar Profiles
Jaedan RichardsonJaedan Richardson
Customer Service Associate at Lowes Home ImprovmentCustomer Service Associate at Lowes Home Improvment
James BaxterJames Baxter
Outside Lawn and Garden Sales Representative at Lowes Home ImprovmentOutside Lawn and Garden Sales Representative at Lowes Home Improvment
Louis KrickerLouis Kricker
Department Supervisor at Lowes Home ImprovmentDepartment Supervisor at Lowes Home Improvment
Allison SchanbacherAllison Schanbacher
Front End Department Supervisor at Lowes Home ImprovmentFront End Department Supervisor at Lowes Home Improvment
Lance GillLance Gill
Machinist at M&SMachinist at M&S