Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LISA E. THOMPSON

Waukee,IA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Brings 20+ years of valuable expertise to forward company objectives.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Project Manager, Consultant

Aureon Consulting, Athene
06.2023 - 12.2024
  • Successfully managed multiple projects simultaneously by prioritizing work, monitoring resource availability, and proactively managing budget.
  • Led cross-functional Agile teams in execution of projects, establishing effective communication among team members for enhanced collaboration and successful project execution.
  • Coordinated with external partners to deliver comprehensive solutions and adapted quickly to unexpected challenges or obstacles encountered during project execution.
  • Delivered stage gate materials and presented regular status reports to executive leadership, providing insights into risks and progress.

Project Management Manager 2

Wells Fargo Bank, N.A.
09.2015 - 05.2020
  • Developed Third-Party Complaints Management Program to comply with Office Comptroller of Currency (OCC) consent order with regular progress reported to Regulatory Compliance Oversight Committee and Enterprise Group Third Party Officers.
  • Directed $50 MM+ portfolio of projects which included investments managed by other functional areas; managing dependencies, interdependencies and financials across portfolios.
  • Led over 100 team members to comply with Enterprise Project and Program Management Policy through training and communication of developed processes and procedures.
  • Implemented processes to assign work and track actual expense against vendor credit hours documented in Master Software Agreement (MSA) which led to realized savings of $500 M+ in year 1 and eliminated need for future funding.

Project Management Manager 1

Wells Fargo Bank, N.A.
08.2014 - 09.2015
  • Directed $25 MM+ portfolio of projects which included investments managed by other functional areas; managing dependencies, interdependencies and financials across portfolios.
  • Responsible for hiring, leading and retaining high performing Project Managers who led long-term projects across multiple lines of business that were high in risk, scope and complexity.
  • Communicated and interacted with senior leadership and key stakeholders regarding platform releases to ensure alignment with strategic priorities and platform objectives, analyzing risk and ensuring that programs and projects were on track to deliver against stated goals and objectives.
  • Served as champion for portfolio management software implementation, leveraging thought leadership to ensure that policies and processes were well documented and understood.

Program Manager

Wells Fargo Bank, N.A.
01.2013 - 07.2014
  • Initiated, planned and executed software development program inclusive of server hardware builds and software installation while maintaining platform stability, executing key improvements and delivering capabilities to allow for business expansion.
  • Resolutely worked with resources across application development, data development and external vendors to drive results; demonstrating ability to manage ambiguous situations while working in matrixed environment.
  • Developed risk mitigation and contingency plans; ensuring that all risks were well documented and effectively managed, escalating where and when appropriate.
  • Effectively and efficiently communicated delivery status to project sponsors, key stakeholders and senior leaders.

Senior IT Leader

Principal Financial Group Inc
06.2008 - 12.2012
  • Led a technical team who were responsible for support and administration for Windows, Linux and UNIX physical and virtual servers as well as team of system consultants who were responsible for builds and support.
  • Analyzed hardware and software needs, executed contract agreements and managed vendor relationships.
  • Sponsored project to virtualize 95% of Windows and Linux server farms, reducing physical server footprint by 90%.
  • Directed initiative to evaluate, purchase and implement storage solution for 1.5 PB of backup data.
  • Coordinated regular maintenance to address security vulnerabilities, operating system and server hardware updates.

Senior Project Manager

Principal Financial Group Inc
10.2006 - 06.2008
  • Responsible for planning, organizing, directing and managing complex IT and non-IT projects which aligned with strategic goals of Individual Investor line of business; centralizing 250+ data points into Business Objects Universes which was utilized in driving business strategy.
  • Worked with people at all levels, including external consultants and vendors, to influence project success in build and deployment of Contact Management System.
  • Fostered relationships and facilitated collaboration and communication between business analysts, developers and quality assurance project resources.
  • Drove project results through adapting to and managing ambiguous situations as well as expectations while effectively working in matrixed environment.

Education

Bachelor of Science - Business Management

Northwest Missouri State University
Maryville, MO
08.1991

Skills

  • Project planning and management
  • Attention to detail
  • Advanced problem solving
  • Analytical and critical thinking
  • Executive communication
  • Risk and financial management
  • Monitoring and reporting
  • Third-party management

Certification

  • ITIL, Wells Fargo Bank, N.A. - 2015

Timeline

Project Manager, Consultant

Aureon Consulting, Athene
06.2023 - 12.2024

Project Management Manager 2

Wells Fargo Bank, N.A.
09.2015 - 05.2020

Project Management Manager 1

Wells Fargo Bank, N.A.
08.2014 - 09.2015

Program Manager

Wells Fargo Bank, N.A.
01.2013 - 07.2014

Senior IT Leader

Principal Financial Group Inc
06.2008 - 12.2012

Senior Project Manager

Principal Financial Group Inc
10.2006 - 06.2008

Bachelor of Science - Business Management

Northwest Missouri State University

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LISA E. THOMPSON