Lisa M. Cerrato
Kings Park,NY
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
33
33
years of professional experience
Work History
Owner/President
Professional Process Servers of NY, LLC
08.2020 - Current
- Over saw the distribution of work to field servers Watched the time frames for services Provided locating individuals for service of process
- Discussed services with clients and potential clients and provided the most economical methods for service Maintained customer service by speaking with the clients and the field servers
Member/Partner
Inter County Judicial Servers, LLC
03.2013 - 08.2020
- Over saw the distribution of work to field servers Watched the time frames for services Provided locating individuals for service of process
- Discussed services with clients and potential clients and provided the most economical methods for service Maintained customer service by speaking with the clients and the field servers
Owner/President
08.2007 - 03.2013
- Over saw the distribution of work to field servers Watched the time frames for services Provided locating individuals for service of process
- Discussed services with clients and potential clients and provided the most economical methods for service Maintained customer service by speaking with the clients and the field servers
Vice President
Professional Process Service, Inc
06.1990 - 08.2007
- Distributed and organized the work flow to field servers Watched time frames for services Searched for people
- Professional Process
Education
Katherine Gibbs Secretarial School
1989
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Northport High School
1988
Skills
- Customer Service, Facilitating large volume of work,
- Staff Training
- Consulting
- Management Team Leadership
- Training and Development
- Client Service
- Industry Expertise
- Account Oversight
- Customer Relations
- Adaptable and Flexible
- Balanced Work Ethic
- Staff Management
Timeline
Owner/President
Professional Process Servers of NY, LLC
08.2020 - Current
Member/Partner
Inter County Judicial Servers, LLC
03.2013 - 08.2020
Owner/President
08.2007 - 03.2013
Vice President
Professional Process Service, Inc
06.1990 - 08.2007
Katherine Gibbs Secretarial School
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Northport High School
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