Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Marie Johnson

Decatur,AL

Summary

Encouraging team leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Lead Sales Key Holder

Sally Beauty Supply
03.2023 - Current
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Trained and mentored new employees.
  • Opened and closed store 4 days per week by counting registers, making deposits and storing and filing all daily paperwork.
  • Opened inventory boxes and restocked shelves.
  • Oversaw team of 4 employees.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.

Nail Technician Assistant

Nails For You
02.2022 - 02.2023
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Prepared nail beds and cuticles, shaped nails and applied polish for over 20 daily customers.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Shaped and smoothed nails and extensions using tools such as files and rotary abrasive wheels.
  • Provided training and mentoring to new staff to maximize performance.
  • Responded to customer requests and concerns about gel application and nail art designs.
  • Completed consultations with spa guests to determine nail care needs.

Education

High School Diploma -

East Lawrence High School
Trinity, AL
05.2022

Skills

  • Sales Techniques
  • Associate Training
  • Staff Supervision
  • Time Management
  • Directing Team Members
  • Problem solving
  • POS Systems
  • Customer Assistance
  • Upselling Strategies
  • Cash Register Operation
  • Strong Communication and Interpersonal Skills
  • Customer Traffic Management
  • Merchandise Receiving and Handling
  • Exceeding Customer Expectations
  • Building Customer Loyalty
  • Safety and Cleanliness Standards
  • Product Knowledge
  • Coordinate Appointments
  • Good Communication Skills
  • Multitasking Strengths
  • Team Leadership

Timeline

Lead Sales Key Holder

Sally Beauty Supply
03.2023 - Current

Nail Technician Assistant

Nails For You
02.2022 - 02.2023

High School Diploma -

East Lawrence High School

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Lisa Marie Johnson