Lisannie Almanzar
Springfield,MA
Summary
Friendly with exceptional talent in brand awareness, verbal communication and social relation. Known for thriving in fast-paced and changing environments. Looking to expand my knowledge, experience and horizons with jobs that make a difference.
Overview
1
1
year of professional experience
Work History
Service Associate
Kohl's
Springfield, MA
11.2023 - Current
- Provided exceptional customer service to ensure customer satisfaction.
- Processed customer transactions in an efficient and accurate manner.
- Answered incoming calls promptly, courteously, and professionally.
- Surpassed sales goals through the implementation of successful marketing strategies.
- Resolved customer complaints in a professional manner.
- Demonstrated product knowledge to customers by providing detailed information about products and services.
Team Member
Panera Bread
East Longmeadow, MA
10.2023 - 11.2023
- Maintained a clean and organized work area throughout the shift.
- Monitored expiration dates on food items for freshness assurance.
- Collaborated with team members to achieve daily goals.
- Built and maintained working relationships with peers and upper management.
Education
Bachelor of Science - Psychology
Western New England University
Springfield, MA05-2027
Skills
- Point-of-sales systems
- Client Relationship Building
- Stock replenishment
- Customer service excellence
- Customer Support
- Sales experience
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Service Associate
Kohl's
11.2023 - Current
Team Member
Panera Bread
10.2023 - 11.2023
Bachelor of Science - Psychology
Western New England University