Detail-oriented office administrative assistant with expertise in customer service, invoice processing,payroll and data entry. Committed to optimizing organizational systems and enhancing client satisfaction through effective scheduling and communication. Ability to learn quickly and multi-task, with excellent communication skills.
Overview
23
23
years of professional experience
Work History
Office Administrator
Robert Lynn Inspection Services, LLC -Formerly Robert Lynn
Boyd, TX
01.2018 - Current
Managed office supplies inventory, ensuring availability and reducing costs through efficient ordering processes.
Coordinated schedules for inspection appointments, optimizing team productivity and client satisfaction.
Maintained filing systems, enhancing document retrieval efficiency and compliance with company standards.
Maintained electronic and paper filing systems for easy retrieval of information.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Administrative Assistant
Biggar Hat Store
Decatur, TX
08.2023 - 08.2024
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Maintained inventory of office supplies and placed orders.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Processed payroll data for timely disbursement of employee salaries and wages.
Assisted in maintaining employee records, including new hires, terminations, and changes in employment status.
Administrative Assistant
3 Way Trucking, Inc.
Boyd, TX
10.2010 - 10.2018
Updated and maintained confidential databases and records.
Used QuickBooks to produce monthly invoices, reports, and other deliverables.
Assisted in onboarding new employees, ensuring completion of required documentation and training schedules.
Responded to employee inquiries regarding benefits, policies, and procedures, providing timely support and information.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
Managed confidential employee records, safeguarding personal and professional information.
Assisted in reconciling monthly statements and resolving discrepancies.
Prepared vendor invoices and processed incoming payments.
Bank Teller Supervisor
Woodhaven National Bank
Rhome, TX
06.2003 - 10.2010
Supervised daily teller operations to ensure compliance with banking regulations.
Trained and mentored staff on customer service best practices and product offerings.
Monitored cash handling procedures to maintain accuracy and minimize discrepancies.
Assisted in resolving complex customer inquiries and escalated issues effectively.
Improved customer satisfaction by efficiently managing teller transactions and addressing customer inquiries.
Counted cash drawers and made bank deposits.
Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Maintained a secure work environment by enforcing safety protocols and conducting regular audits of vaults, cash drawers, and security systems.
Education
High School Diploma -
Boyd High School
Boyd, TX
Skills
Customer service
Data entry
Administrative support
Microsoft Word
Microsoft Excel
Filing
Invoice processing
Account reconciliation
Documentation and recordkeeping
Payroll
Timeline
Administrative Assistant
Biggar Hat Store
08.2023 - 08.2024
Office Administrator
Robert Lynn Inspection Services, LLC -Formerly Robert Lynn