Lisbel Almanzar
Bergenfield
Summary
Motivated professional with a solid background in customer service. Demonstrates strong work ethic, adaptability, and excellent interpersonal skills. Proven ability to work independently and quickly acquire new skills. Committed to taking on new challenges and delivering notable results.
Overview
8
8
years of professional experience
Work History
Service BDC Manager
Honda of Tenafly
Tenafly
2025.06 - Current
- Coordinated staff schedules and tracked commission reports
- Provided targeted customer lists for outreach and managed follow-up to enhance engagement and conversion rates
- Responded to online inquiries and maintained accurate customer records
- Supported marketing efforts based on customer trends and inquiries
- Monitored monthly performance, including appointments and sales
Office Assistant
Honda of Tenafly
Tenafly
2023.12 - 2024
- Scanned and maintained service, parts, and sales records
- Organized office systems and managed filing and timecard entry
Sales Manager
Journeys Kidz
Paramus
2018.10 - 2022.09
- Led sales associates to meet and exceed store sales goals
- Recruited, interviewed, and hired new employees
- Conducted performance reviews and led monthly team meetings
- Oversaw all daily store operations, including scheduling and inventory control
Education
Bachelor of Arts - Child Advocacy and Policy, Social Work
Montclair State University
2024-05
Associate of Arts -
Bergen Community College
2020-01
Hackensack High School
2017-06
Skills
- Bilingual: English & Spanish
- Customer service and client relations
- Basic computer proficiency (Microsoft Office, data entry)
- Leadership and team management
- Strong communication and organizational
References
- Kaitlyn Meyers, Service Manager - Honda of Tenafly, (551) 804-7488
- Teresa Gonzales, (201) 877-3359
Timeline
Service BDC Manager
Honda of Tenafly
2025.06 - Current
Office Assistant
Honda of Tenafly
2023.12 - 2024
Sales Manager
Journeys Kidz
2018.10 - 2022.09
Bachelor of Arts - Child Advocacy and Policy, Social Work
Montclair State University
Associate of Arts -
Bergen Community College
Hackensack High School