Lisbet Fernandez
Homestead
Summary
Dedicated Medical Assistant with extensive experience at the University of Miami Miller School of Medicine, skilled in patient-focused care and HIPAA compliance. Proven ability to enhance patient satisfaction through effective communication and efficient insurance processing, contributing to reduced wait times and improved clinic operations. Bilingual in Spanish and English, ensuring comprehensive patient support.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
University of Miami Miller School of Medicine
05.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant
Family Medical Center
07.2022 - 05.2023
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Cheese Specialist
Winn Dixie Supermarket
09.2021 - 06.2022
- Collaborated with store management to plan and execute successful cheese promotions and events.
- Greeted customers to educate, answer questions and prepare cheese.
- Maintained in-depth knowledge of cheese as well as related food and beverages to meet operational needs and boost sales.
- Monitored product quality through regular tastings to ensure freshness and adherence to established standards.
- Assisted customers with special requests or custom orders for events like weddings or corporate functions requiring unique cheese selections.
Education
Medical Assistant - Nursing
FVI School of Nursing
Miami,FL03-2023
Bachelor of Science - Nursing
Nursing School
Havana, Cuba09-2003
High School Diploma -
Carlos Perez
Havana, Cuba09-1999
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Clinical documentation
- Data entry
- Patient-focused care
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic medical records
- Electronic health records
- CPR
- Phlebotomy techniques
- Immunization administration
- Laboratory specimen collection
- Professionalism and ethics
- Maintaining confidentiality
- Insurance verification
- Sterilization techniques
- First aid
- Medical supply inventory
- Equipment sterilization
- Fluent in [Spanish and English]
- Insurance claims
- Insurance authorizations
- EKG Set Up and Monitoring
Languages
Spanish
Native or Bilingual
English
Full Professional
Certification
- CMA - Certified Medical Assistant
- Certified [National Association for Health Professional]
Timeline
Medical Assistant
University of Miami Miller School of Medicine
05.2023 - Current
Medical Assistant
Family Medical Center
07.2022 - 05.2023
Cheese Specialist
Winn Dixie Supermarket
09.2021 - 06.2022
Medical Assistant - Nursing
FVI School of Nursing
Bachelor of Science - Nursing
Nursing School
High School Diploma -
Carlos Perez
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