Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lizbeth Garcia

Arlington,US

Summary

Proficient leasing consultant with expertise in customer service and telephone communication, quickly mastering new concepts.

Overview

7
7
years of professional experience

Work History

Leasing Agent

Tipton Group
Irving, TX
02.2024 - Current
  • Facilitated property tours, showcasing amenities and features to prospective tenants.
  • Managed lease documentation, ensuring compliance with legal requirements and company policies.
  • Coordinated marketing campaigns, utilizing online listings and social media for increased visibility.
  • Conducted market analysis to determine competitive rental pricing and occupancy strategies.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
  • Distributed and followed up on tenant renewal notices.

Leasing Professional

Adara Communities
Haltom City, TX
12.2021 - 02.2024
  • Evaluated and recommended changes in rental pricing strategies to stay competitive in the market.
  • Checked the background of over all apartment applicants.
  • All correspondence between management and tenants was meticulously recorded by me.
  • Was in charge of distributing and following up on tenant renewal notices.
  • Used First Advantage's verification process to confirm rental eligibility.
  • Led property tours to highlight features, answer questions, and reroute concerns in order to close deals.
  • Verified their income, assets, and expenses and completed a file tracking sheet for each applicant.
  • Used collateral, emails, and phone calls to market the property to local businesses.
  • Promptly and appropriately handled tenant complaints, bringing in repairmen and other support services as needed.

Front Desk Receptionist

Smiley Dental & Orthodontics
Dallas, TX
08.2018 - 11.2021
  • Responded quickly to room requests and other inquiries received through the establishment's website, email, or phone.
  • Was in charge of collecting deposits, fees, and payments, as well as processing all financial data and providing customers with receipts and change.
  • Provide excellent customer service when patients check in and out of the clinic.
  • Volunteered to assist with special projects, performing a wide range of tasks and responsibilities.
  • Was in charge of answering a multi-line phone system, responding to inquiries, and transferring calls to the appropriate departments and personnel.
  • Service planning, training, and retraining receptionists.
  • Implemented a new filing and scheduling procedure to ensure easy access to documents.

Education

No Degree - Business

Dallas College Brookhaven Campus
Farmers Branch, TX

High School - undefined

R. L. Turner High School
Carrollton, TX
01.2018

Skills

  • Client service excellence
  • Advertising and marketing acumen
  • Fair housing regulations
  • Property tour facilitation
  • Effective communication skills
  • Bilingual
  • Proficient in Yotta and Onesite
  • Experience with Knock and LeaseHawk
  • Microsoft Word and Excel expertise
  • Google Docs familiarity
  • Blue Moon software knowledge

Timeline

Leasing Agent

Tipton Group
02.2024 - Current

Leasing Professional

Adara Communities
12.2021 - 02.2024

Front Desk Receptionist

Smiley Dental & Orthodontics
08.2018 - 11.2021

High School - undefined

R. L. Turner High School

No Degree - Business

Dallas College Brookhaven Campus
Lizbeth Garcia