Lizbeth Garcia
Arlington,US
Summary
Proficient leasing consultant with expertise in customer service and telephone communication, quickly mastering new concepts.
Overview
7
7
years of professional experience
Work History
Leasing Agent
Tipton Group
Irving, TX
02.2024 - Current
- Facilitated property tours, showcasing amenities and features to prospective tenants.
- Managed lease documentation, ensuring compliance with legal requirements and company policies.
- Coordinated marketing campaigns, utilizing online listings and social media for increased visibility.
- Conducted market analysis to determine competitive rental pricing and occupancy strategies.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Distributed and followed up on tenant renewal notices.
Leasing Professional
Adara Communities
Haltom City, TX
12.2021 - 02.2024
- Evaluated and recommended changes in rental pricing strategies to stay competitive in the market.
- Checked the background of over all apartment applicants.
- All correspondence between management and tenants was meticulously recorded by me.
- Was in charge of distributing and following up on tenant renewal notices.
- Used First Advantage's verification process to confirm rental eligibility.
- Led property tours to highlight features, answer questions, and reroute concerns in order to close deals.
- Verified their income, assets, and expenses and completed a file tracking sheet for each applicant.
- Used collateral, emails, and phone calls to market the property to local businesses.
- Promptly and appropriately handled tenant complaints, bringing in repairmen and other support services as needed.
Front Desk Receptionist
Smiley Dental & Orthodontics
Dallas, TX
08.2018 - 11.2021
- Responded quickly to room requests and other inquiries received through the establishment's website, email, or phone.
- Was in charge of collecting deposits, fees, and payments, as well as processing all financial data and providing customers with receipts and change.
- Provide excellent customer service when patients check in and out of the clinic.
- Volunteered to assist with special projects, performing a wide range of tasks and responsibilities.
- Was in charge of answering a multi-line phone system, responding to inquiries, and transferring calls to the appropriate departments and personnel.
- Service planning, training, and retraining receptionists.
- Implemented a new filing and scheduling procedure to ensure easy access to documents.
Education
No Degree - Business
Dallas College Brookhaven Campus
Farmers Branch, TXHigh School - undefined
R. L. Turner High School
Carrollton, TX01.2018
Skills
- Client service excellence
- Advertising and marketing acumen
- Fair housing regulations
- Property tour facilitation
- Effective communication skills
- Bilingual
- Proficient in Yotta and Onesite
- Experience with Knock and LeaseHawk
- Microsoft Word and Excel expertise
- Google Docs familiarity
- Blue Moon software knowledge
Timeline
Leasing Agent
Tipton Group
02.2024 - Current
Leasing Professional
Adara Communities
12.2021 - 02.2024
Front Desk Receptionist
Smiley Dental & Orthodontics
08.2018 - 11.2021
High School - undefined
R. L. Turner High School
No Degree - Business
Dallas College Brookhaven Campus