Hi, I’m
Lisbeth Jimenez
The Bronx,NY
Summary
Lead Server with a proven track record at Masterpiece Catering, excelling in team leadership and conflict management. Demonstrated success in enhancing guest relations and increasing walk-in business through exceptional service and problem-solving. Skilled in POS systems and high-volume dining, adept at training staff and promoting teamwork.
Overview
4
years of professional experience
Work History
Masterpiece Catering
Lead Server
06.2021 - Current
Job overview
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Education
Dewitt Clinton High SchoolBronx, NY
High School Diploma
Skills
- Buffet setup and takedown
- Team Leadership
- POS Systems
- Conflict Management
- Teamwork and Collaboration
- Guest Relations
- High-volume dining
- Problem-Solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Lead Server
Masterpiece Catering
06.2021 - Current
Dewitt Clinton High School
High School Diploma
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