Lisdan Ponce Perera (Dan)
Houston
Summary
Im a dedicated associate with experience collaborating with clients and coworkers, promptly identifying needs and recommending products and services to accomplish clients' goals. I consider myself a strong communicator focused on delivering outstanding customer care. Always willing to learn, and accept feedback when necessary. I do my best to keep the work environment both professional and enjoyable to both me and my coworkers. I find it very important to enjoy your job, but also do what needs to be done.
Overview
1
1
year of professional experience
Work History
Associate
Five Below
07.2021 - 12.2022
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Mentored and coached other team members to meet daily goals.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Provided quotes to customers for purchase of products.
- Maintained overall safe work environment during Covid spikes by keeping areas sanitized.
Education
High School Diploma -
George Bush High School
Richmond, TX05.2019
Skills
- Customer Service
- Result Interpretation
- Work Planning and Prioritization
- Attention to Detail
- Verbal and Written Communication
- Client Engagement
- Conversant in Spanish
- Suggestive Selling
- Cash Register Systems
- Constructive Feedback
- Folding Clothes
- Employee Relationships
- General Store Cleanliness
Accomplishments
Im a very proud owner of four loving dogs that I hope to someday be able to fully support financially, and spoil them rotten.
Timeline
Associate
Five Below
07.2021 - 12.2022
High School Diploma -
George Bush High School